ob Overview: Oversee the daily operations of the housekeeping department, ensuring cleanliness and orderliness in facilites in guest rooms and common areas.
Reports To: Executive Housekeeper
Key Relationships:
Internal: Executive Housekeeper, Houseperson, Maintenance and Front Office
External: Hotel guests/vendors
Qualifications/Skills:
Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.
Essential:
- Providing training on cleaning, procedures, safety guidelines and customer
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Ability to exert physical effort consistent with cleaning guest rooms, public areas, etc if required
- Punctuality and regular and reliable attendance
- Assigning tasks to housekeeping staff
- Schedule staff shifts and managing replacement
Desirable:
- One - two years prior experience in hotel housekeeping supervisorial role
- Prior guest relations training
- Knowledge of proper chemical handling and safety standards
- High School graduate or equivalent vocational training
Essential Physical Abilities:
- Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping.
- Ability to lift, bend, stoop, push or pull heavy loads. Requires lifting bundles of linen weighing up to 50 lbs.
- Ability to push or pull a vacuum and wheeled carts weighing up to 100 lbs.
Essential Job Functions:
- Following hotel cleaning procedures and protocols
- Reports all items that need repair to the Executive Housekeeper/ Chief Engineer.
- Reports all suspicious persons or activities, hazardous conditions etc. to the Manager on Duty.
- Ordering supplies as needed to ensure adequate stock levels
- Assisting with heavy cleaning tasks when needed
- All other duties as assigned by the executive housekeeper
- Clean/service guest rooms if it is necessary
- Opening and closing shift for housekeeping
- Amenity delivery
- Assisting laundry/linen delivery to each floor
Frequency needed:
Setting:
Must have your own supplies and equipment:
Source: Hcareers
