• Greet visitors, vendors, and customers professionally and manage a multi-line phone system
• Route calls, take detailed messages, and respond to general inquiries
• Assist with accounts receivable: invoicing, payment application, and customer/vendor account follow-up
• Support collections communications and maintain accurate AR records
• Process incoming and outgoing mail, packages, and deliveries
• Maintain filing systems
• Enter and update data accurately in QuickBooks Online
• High school diploma or equivalent required; some college or accounting coursework a plus
• 1+ years of receptionist, front office, and accounts receivable experience
• Proficiency in Microsoft Word and Excel; QuickBooks Online experience
• Excellent verbal and written communication skills
• Strong attention to detail and ability to manage multiple priorities
• Professional, friendly demeanor with strong customer service instincts
• Reliable attendance and punctuality
• Bilingual (English/Spanish) a plus, not required
