Position: Eng/Spa Bilingual Front-of-House Team Member
Caramelo Café is a cozy, fast-paced Latino-inspired and eatery focused on warm hospitality, comforting house-made drinks and dishes, and a welcoming space that feels like home for everyone who walks in.
Position overview
We’re looking for a BiLingual (English/Spanish) Front-of-House Team Member who is excited to learn all FOH roles: food runner, busser, expo, barista, and host. This is a hands-on position for someone who loves taking care of guests, works well with others, and wants to grow their skills across the front of house.
Key responsibilities
• Rotate through FOH stations: food running, bussing, expo, barista, and hosting as needed during the shift.
• Provide warm, attentive service that reflects our Latino hospitality and makes guests feel welcome from the moment they arrive until they leave.
• Food runner: deliver food and drinks quickly and accurately, confirm items with expo, and check back with guests for missing items or needs.
• Busser: clear and reset tables promptly, keep dining, patio, and service areas clean, stocked, and guest-ready at all times.
• Expo: organize and check plates before they leave the kitchen, coordinate ticket timing, and communicate clearly with both BOH and servers
• Barista: prepare coffee and specialty drinks to spec, maintain a clean bar area, and move efficiently during rushes while keeping quality consistent.
• Host: greet guests, manage the waitlist, organize seating and table turns, and communicate wait times and special requests clearly to the team.
• Use POS and other restaurant systems to support the team (ringing in items, printing tickets, checking notes on orders) as trained.
• Follow opening, closing, cleaning, and side work checklists so the café looks and runs like a professional, organized space every day.
• Support coworkers proactively: jump in where help is needed, communicate respectfully, and contribute to a positive, efficient team environment.
Qualifications
• Restaurant, café, or customer service experience is helpful but not required; we’re open to training the right person with a strong work ethic.
• Comfortable rotating through different roles and learning new tasks; enjoys variety and staying busy on the floor.
• Strong communication and teamwork skills; able to take direction and give clear information to coworkers and guests.
• Reliable, punctual, and able to work in a fast-paced environment, on your feet for the majority of the shift.
• Availability for weekends and peak hours; additional flexibility for mornings or evenings is a plus.
• Commitment to maintaining cleanliness, food safety, and guest comfort in all front-of-house areas.
What you’ll learn and gain
• Cross-training in multiple FOH positions (runner, busser, expo, barista, host), building a versatile skill set for future growth in hospitality.
• Experience in a values-driven, family-run café that emphasizes fairness, communication, and respect for staff and guests.
• Opportunities to take on more responsibility over time as you master roles and support overall guest experience and team operations.
How to apply
Please submit your name, contact information, brief work history, and weekly availability, along with a short note on why you’d like to work at Caramelo Café to hello@caramelo.cafe
