π¨Hiring Now: Field Service Agent / Desktop Support Engineer
π Location: Chino, CA
β³ Duration: 12 Months
Must-Have Skills:
β Desktop & Laptop Troubleshooting
β Printer Installation, Maintenance & Support
β Experience in Warehouse / Distribution Center environments
β Basic Network Troubleshooting
β ServiceNow Ticketing Tool
β IT Asset & Inventory Management
Key Responsibilities:
Troubleshoot and resolve issues related to desktops, laptops, printers, and mobile devices.
Perform daily health checks of warehouse printers and workstations.
Deploy, maintain, and dispose of IT assets as per SLA.
Manage IT stockroom inventory and end-user device tracking.
Train new employees on McKesson procedures and proprietary software.
Handle technical escalations and ensure high customer satisfaction.
Collaborate with operations teams to improve efficiency through technology solutions.