Job Title: Remote IT Support Assistant
Monthly Pay: $5,100 – $6,000
Summary:
The Remote IT Support Assistant helps users resolve technical issues, supports system operations, and provides frontline assistance for hardware and software concerns.
Job Responsibilities:
- Assist users with technical support requests.
- Troubleshoot software and hardware issues.
- Maintain support documentation.
- Support system access requests.
- Escalate advanced technical concerns.
- Ensure timely ticket resolution.
Qualifications:
- IT support experience preferred.
- Strong troubleshooting abilities.
- Excellent customer service skills.
- Familiarity with support ticketing systems.
- Ability to work independently.
Perks & Benefits:
- Monthly pay: $5,100–$6,000
- Fully remote IT position
- Paid technical training
- Career advancement opportunities
- Professional development support
