Inn the Mission San Juan Capistrano Autograph Collection, 26907 Old Mission Rd, San Juan Capistrano, California, United Stes, 92675
POSITION SUMMARY
Our jobs aren’t just about putting food on the table th our guests will enjoy until they ask for their bill. Instead, we want to build an experience th is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiive and deliver a wide range of services to make sure th guests enjoy their meal. Whether setting tables, communicing with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No mter wh position you are in, there are a few things th are critical to success – creing a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communicions are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify informion), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Educion: High school diploma or G.E.D. equivalent.
Reled Work Experience: Less than 1 year reled work experience.
Supervisory Experience: No supervisory experience.
License or Certificion: None
At Marriott Internional, we are dediced to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associes are valued and celebred. Our greest strength lies in the rich blend of culture, talent, and experiences of our associes. We are committed to non-discriminion on any protected basis, including disability, veteran stus, or other basis protected by applicable law. Marriott Internional considers for employment qualified applicants with criminal histories consistent with applicable federal, ste and local law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to tract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrive – in essence they are hand selecting our hotels whether for personal or corpore travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott Internional. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.