WELCOME TO LEGACY KUSH
NOW HIRING BUDTENDERS/SALES ASSOCIATES
Open availability required: mornings, nights, and weekends with ability to work 6-10 hour shifts.
Time management, dependability, and punctuality are required: Actively engage customers in a warm and welcoming manner, offer personalized recommendations and solutions, and drive product sales
Proficiency using point-of-sale systems and business communication applications Display integrity, attention to detail, and strong teamwork
Responsibilities:
Identify and assess customers’ needs to achieve satisfaction
Build relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Skills:
Customer support experience or experience as a client service representative
Phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Job Type: Part-Time or Full-Time Available
