Located in the heart of Old Town San Diego State Historic Park, Fiesta de Reyes is a vibrant, high-energy destination that celebrates culture, community, and hospitality. With its lively atmosphere, authentic cuisine, live entertainment, and steady flow of locals and tourists, it offers an exciting workplace where no two days are the same.
As a premier hospitality provider, we are seeking an accomplished, growth focused leader to oversee this dynamic & diverse multi-unit operation. This role is well suited for an Area Operations Manager who excels at setting strategic direction, elevating guest experience at scale, and driving performance across multiple locations. The ideal candidate leads through vision and influence—empowering teams, optimizing operational frameworks, and ensuring consistent, guest-first execution.
Summary of Position:
The Area Operations Manager is accountable for the overall performance of our diverse, multi-unit operation—supporting existing leadership, driving revenue, elevating guest experience, developing leadership teams, and ensuring operational excellence across multiple streams, concepts, and service formats.
Responsibilities:
- Set the vision and execution standards for multi-unit operation, implementing company-wide strategies to ensure consistent quality and exceptional guest engagement across all locations
- Drive initiatives in a fast-paced, high-growth environment, proactively identifying opportunities and adapting quickly to change.
- Collaborate with Corporate, Sales, and Marketing teams to drive traffic, execute impactful promotions, and grow event and seasonal business while managing marketing budgets, executing data-driven campaigns, and optimizing performance through ROI tracking across channels.
- Nurture and actively grow community and partner relationships, prioritizing their success as a key driver of growth and long-term impact.
- Identify and address operational challenges in collaboration with Corporate Directors to maintain high standards across all products, services, and guest experiences
- Partner with Corporate Directors to identify opportunities to increase sales, expand event programming, and enhance overall performance
- Directly support, coach, and empower on-site Leadership, ensuring alignment with company goals, strengthening capabilities, and driving accountability for operational and financial results
- Assist in building, mentoring, and inspiring high-performing teams that foster a culture of accountability, innovation, and hospitality excellence
- Own full P&L responsibility across multiple revenue streams, driving profitability through strategic growth, margin improvement, and disciplined cost control
- Develop and execute short- and long-term financial plans; analyze performance, forecast results, and deliver actionable insights to senior leadership
- Ensure operational readiness, including peak periods, group business, and large-scale/high-impact events
- Maintain compliance with all federal, state, and local regulations, contractual requirements, and company policies, including health, safety, liquor, labor, accounting, and cash handling
- Serve as the primary operational liaison with senior leadership and external partners while overseeing asset management and facility care
- Represent the organization and the operation through appropriate community and industry engagement
What We Offer:
- Competitive salary with performance-based bonus
- Comprehensive benefits package (medical, dental, vision, retirement, PTO)
- Opportunity to lead operations at iconic, high-profile locations
- A chance to grow with an industry leader committed to excellence
Position Requirements:
- 7+ years of senior-level hospitality leadership experience overseeing restaurant, retail, or event-based operations
- Demonstrated growth and entrepreneurial mindset, with experience driving new business development or building and scaling initiatives.
- Visionary hospitality professional with deep experience in multi-unit operations
- Proven ability to lead complex, high-volume businesses with multiple revenue streams
- Strong financial acumen with a track record of driving growth and profitability
- Inspirational leader who attracts, develops, and retains top hospitality talent
- Strategic, adaptable, and comfortable operating in fast-paced, guest-driven environments
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.
Pay: From $165,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Please briefly describe your experience in multi-unit destination hospitality management.
Education:
Experience:
- Multi unit hospitality management: 7 years (Required)
Work Location: In person
