Company Description
Greenology Products, LLC is driven by a mission to create consumer products that are safe for people, pets, and the planet. Specializing in the development of USDA certified organic and natural formulas, the company creates products across cleaning, laundry, and health & beauty categories. Through private labeling and its own GO and Greenshield Organic® brands, Greenology promotes sustainability while delivering high-performance products. Recognized for its pioneering efforts, Greenology developed the first USDA Certified Organic Detergents and Cleaners in the U.S. Customers trust its products for their commitment to safety, transparency, quality, and exceptional service.
Position Summary
The Sr. Logistics Coordinator plays a central role in ensuring product moves accurately, efficiently, and on time across our end-to-end network. This role supports our e-commerce fulfillment, store distribution, inbound vendor freight, and 3PL operations—acting as the connective tissue between warehouses, carriers, vendors, and internal teams. The Sr. Logistics Coordinator will own day-to-day shipment execution, troubleshoot delivery issues, maintain accurate flow-of-goods data, and help drive operational excellence across our rapidly scaling supply chain.
Key Responsibilities
Shipping & Receiving Execution
- Coordinate, schedule, and track all domestic shipments across parcel, LTL, TL, and 3PL channels
- Prepare and maintain accurate shipping documentation (BOLs, packing lists, commercial invoices) to ensure compliance and smooth handoffs
- Monitor carrier pickups, delivery performance, and transit exceptions; proactively resolve issues to protect delivery timelines
- Support inbound and outbound freight coordination with vendors, and customers ensuring alignment with routing guides and delivery windows.
Supplier, 3PL & Carrier Partnering
- Serve as day-to-day liaison for vendors, 3PLs, carriers, and freight brokers
- Monitor service performance (on-time, accuracy, cost), escalating issues and supporting corrective actions
- Assist in rate negotiations and capacity planning conversations with freight partners
- Ensure compliance with transportation regulations, routing requirements, and internal logistics standards
Data, Reporting & Continuous Improvement
- Maintain and analyze logistics dashboards, delivery performance reports, freight cost trackers, and KPI scorecards
- Identify operational bottlenecks and recommend process improvements across fulfillment, transportation, and returns
- Support optimization projects, including network flow, packaging, routing, and 3PL operational enhancements
- Ensure all logistics data is clean, timely, and consistent across systems and partners
- Support Vendor Compliance with 3PL data capture and reporting
Cross-Functional Leadership & Collaboration
- Partner with E-Commerce, Stores, Digital, and Customer Experience teams to ensure delivery speed and accuracy meet customer expectations
- Collaborate with Sales Team, Inventory Management, and Procurement Team to support inventory flow, seasonal readiness, and vendor performance
- Assist in developing contingency plans for weather delays, carrier disruptions, and operational exceptions that impact service
- Communicate clearly and proactively with internal stakeholders on shipment status, risks, and resolutions
Qualifications
- 3 plus years of experience in logistics, distribution, transportation, or supply chain roles within retail, e-commerce, CPG, or 3PL environments
- Strong understanding of shipping methods, freight carriers, and warehouse operations
- Proficiency with ERP, WMS, TMS, or related logistics systems; Excel/Sheets skills required
- Excellent collaboration skills and ability to partner effectively across internal and external teams
- Customer-oriented mindset with a strong sense of urgency and ownership
- Ability to learn quickly, operate in a fast-paced environment, and adapt to evolving priorities
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred
Essential Knowledge, Skills and Abilities:
- 3 + years’ experience in logistics, warehouse operations, or supply chain within manufacturing, consumer goods, or copacker environments.
- Strong understanding of production‑linked material flow, lost control, and traceability.
- Proficiency with ERP/WMS systems and Microsoft Office.
- Demonstrated leadership, communication, and problem‑solving skills.
- Ability to manage multiple priorities in a fast‑paced, production‑driven environment.
- Knowledge of OSHA and DOT safety requirements.
