Job Responsibilities:
Oversees multi-project portfolios for AI training data programs. Leads delivery and scale: capacity planning, vendor management, and process automation. Ensures quality is consistent across projects, drives performance improvements, and plans work jointly with the Sr. Quality Analyst. Oversees a portfolio of programs that deliver and scale robotics data operations, including capacity planning, vendor management, and process automation.
Portfolio delivery: Plan and run a group of projects (collection, labeling, evaluation) end-to-end; set priorities, milestones, and handoffs across time zones.
Process automation & tooling:Identify manual steps; pilot automation with Ops Tech (templates, scripts, RPA, API-driven flows); scale what works.
Compliance & security: Ensure data handling, privacy, and access controls are followed across all workstreams.
People Management: Gather feedback, provide training and coaching, foster team cohesion through team-building activities, conduct performance reviews, and support staffing and retention efforts. Additionally, collaborate with PST, Finance and recruiters for onboarding, offboarding, and addressing employee needs, while maintaining clear communication and updated SOPs to guide team.
Collaboration with Recruitment:Work closely with the recruiting team to manage hiring efforts by communicating requirements (e.g., language needs), upcoming projects, and candidate statuses. Review, evaluate, and select qualified candidates from recruiters and decide on next steps (e.g., assessments, interviews, or client presentation).
Additional Job Details:
Additional Qualifications (P1+)
Scope & Autonomy (P3 Alignment)
