Job description:
Automotive Service Advisor – Join a Company with Big Plans!
Ravens Auto Repair
About Us
At Raven’s Auto Repair, we believe success is built on principles, values, and results. We take pride in our reputation for professionalism, integrity, and a customer-first approach. Our shops are modern, clean, and high-performing — and our team members are respected, supported, and given every opportunity to thrive.
We’re on an ambitious journey to grow to 50 California locations by 2035, and we’re looking for the best of the best service advisors to grow with us.
Why You’ll Love Working Here
Top Pay: $50K–$90K per year + bonuses/commission
No Saturdays and Sundays: Because family and personal time matter
Modern Facilities: Clean, bright, and well-ventilated workspaces
Latest Tools & Tech: Factory scanners, industry software, and well-maintained equipment
Collaborative Team Culture: Our Master Technicians respect and support their Service Advisors
Year-Round Business: Our trusted reputation means a steady flow of loyal customers
Professional Development: Opportunities for training, growth, and advancement as we expand
We’re proud to be a TECHNET Auto Care Approved Facility with a 100% CSI rating.
What You’ll Do (Responsibilities)
Greet customers with professionalism and guide them through the repair/service process
Accurately listen to customer concerns and document vehicle issues
Prepare clear and accurate repair estimates
Recommend services and repairs that keep customers safe and satisfied
Schedule appointments, manage workflows, and keep customers updated
Partner with technicians to ensure timely completion of work
Process payments and handle transactions with accuracy and integrity
Maintain records, contracts, and service details in our system
Keep your workspace organized and professional at all times
What We’re Looking For (Qualifications)
Previous service advisor or customer service experience (preferred)
Strong communication & customer service skills
Knowledge of automotive systems, repairs, and services
Ability to clearly explain recommendations and costs to customers
Detail-oriented and organized — able to juggle multiple priorities in a fast-paced shop
Team-focused mindset with the drive to exceed customer expectations
(Independent shop experience is welcome, but not required. If you’re motivated and want to grow, we’d love to talk to you.)
Benefits You’ll Enjoy
Competitive Pay: $50K–$90K annually
Bonus + Commission opportunities
Health Insurance
401(k) + Retirement Plan
Employee Discounts
Tuition Reimbursement & Professional Development Assistance
Schedule & Location
Full-Time – 8 Hour Shifts
Monday–Friday with rotating Saturdays / No Sundays
Location: Long Beach, CA 90807
Ready to Take the Next Step?
If you’re a motivated Service Advisor who wants to join a team with integrity, respect, and steady growth opportunities, Orozco’s Auto Service is the place to be.
Apply today with confidence — all inquiries are 100% confidential.
Job Type: Full-time
Benefits:
401(k)
Health insurance
Paid time off
Tuition reimbursement
Experience:
Service Advisor: 2 years (Preferred)
Work Location: In person
