FULL-TIME SCHEDULER – ALL WEATHER ROOFING
All Weather Roofing is looking for a reliable, organized, and motivated Full-Time Scheduler to join our growing team.
The Scheduler will be responsible for communicating with potential and existing customers and scheduling roofing appointments for our sales team. This is an important customer-facing position and requires someone who is professional, responsive, organized, and comfortable communicating by phone, email, and text.
Responsibilities:
* Schedule appointments from leads received through Yelp and Thumbtack
* Respond to inbound customer emails and appointment requests
* Contact customers to confirm availability and schedule appointments
* Coordinate the sales team’s daily appointment schedules
* Confirm and reschedule appointments when necessary
* Maintain accurate customer and appointment information
* Follow up with customers to ensure appointments are confirmed
* Provide professional and friendly customer service
* Communicate with the sales and office team throughout the day
Requirements:
* Previous scheduling, customer service, receptionist, or office experience preferred
* Excellent communication and organizational skills
* Comfortable speaking with customers by phone
* Professional and friendly personality
* Strong attention to detail
* Reliable and dependable
* Comfortable using email, calendars, and basic computer programs
* Roofing or construction industry experience is a plus, but not required
Position Details:
* Full-time
* Starting pay: $20/hour
* Monday–Friday
* Office position available in San Diego, with the possibility of remote work for the right candidate
* Opportunity for growth as our company continues to expand
We are looking for someone who wants a long-term position with a growing roofing company and can take ownership of the scheduling process.
To apply: Please send your resume and a brief description of your previous scheduling or customer-service experience.
