Position Summary
EV Nation is seeking a highly organized, proactive Customer Operations Coordinator to assist in dispatching, sales and client relations. You will manage customer communications, scheduling, field coordination, and job paperwork. This person will
serve as a central point of contact between customers, electricians, and the EV Nation team, helping keep
projects moving efficiently from scheduling through completion.
Ideal Candidate
The ideal candidate is calm under pressure, resourceful, detail-oriented, and comfortable dealing with
customers and field personnel throughout a busy workday. This person should be able to prioritize multiple
issues, make sound decisions, communicate professionally, and take ownership of problems without
requiring constant supervision.
Preferred Qualifications
• Previous dispatch, scheduling, customer service, construction, electrical, home-services, or
field-operations experience preferred.
• Strong phone and written communication skills.
• Excellent organization, follow-through, and problem-solving ability.
• Comfort working with scheduling software, CRM systems, email, and digital documentation.
• Ability to work independently and manage changing priorities in a fast-paced environment.
