Amazon is seeking an IT Manager to lead Information Technology & Technical Support operations. You will own the reliability, security, and scalability of end-user and infrastructure services, managing a team that supports business-critical systems. Responsibilities include overseeing service desk and incident management, coordinating with AWS and networking teams, driving automation, and ensuring compliance with security and governance standards. You'll use data to improve performance, manage vendors and budgets, and champion a customer obsessed, high velocity culture of continuous improvement and innovation.
