Job Description
==================================================================================================
Position Title: Computer Technician
Department: Information Technology
Reports To: Information Technology Executive Director
FLSA Status: Non-Exempt
==================================================================================================
Qualifications
- High school diploma or equivalent
- One year of experience in computer technology or an equivalent combination of technology training and experience
- Experience in a customer service role
Preferred Qualifications
- Associates Degree or higher
- Two or more years of experience in computer technology
- Experience with using and working in a work order/ticketing system
- Experience with a mobile device management system
- Experience with an inventory management system
- Experience with Apple devices, specifically iPads and MacBooks
- Experience with Windows devices
- Participated in a technology training program or internship
- Experience in an education environment
Certificates, Licenses, Registrations
Must have current government issued identification
Terms Of Employment
8 Hours/230 Days
Support Salary Schedule (Grade 15)
The terms of employment detailed in this job description are based on full time employment during the school year. Conditions of employment adjusted for part time employees or individuals who are hired for less than an entire school year.
General Summary
Under general supervision of the Technology Support Coordinator, serves as the district's specialist in technology, to include but not limited to maintenance of computer systems, mobile computing devices, networks equipment, and all other technology related components in all district facilities.
Essential Functions
- Supports and upholds the mission, vision and strategic goals of Lexington County School District One towards increased outcomes for students.
- Interacts, communicates and collaborates with all stakeholders effectively.
- Establishes a safe, supportive, positive and productive working and learning environment.
- Operates general office and technology equipment needed for daily activities.
- Maintains confidentiality regarding all employee and student information.
- Participates in all professional meetings and training sessions as required.
- Requests and maintains materials needed for daily responsibilities and essential functions; provides for safe storage and proper use of all tools, equipment and materials.
- Provides technical support to students and staff both in person and remotely.
- Assists with all technology related devices integrated in the school or classroom.
- Maintains the proper operating condition of computing devices and systems throughout the district and responds to user requests for hardware repair and operational assistance.
- Installs and maintains software.
- Assists with network cabling for district buildings as needed.
- Coordinate with vendors as needed for repair and servicing of computers, computer components, classroom audio/video and other technology related equipment.
- Effectively uses devices and software applications for the management of pertinent information and communication.
- Performs other job-related duties as assigned
Supervisory Responsibility
No direct budgetary or supervisory responsibility.
OTHER SKILLS And ABILITIES
Ability to perform duties with awareness of all district requirements and Lexington County School District One Board policies. Must be able to access reliable transportation.
Knowledge of the policies, procedures and activities of the school district that pertain to the specific duties and responsibilities of the position. Knowledge of departmental policies, procedures, and operations. Knowledge of the reports that must be prepared and maintained. Thorough knowledge in the proper maintenance, repair and installation of networks and computers, mobile computing devices, and their components. Knowledge of the safety hazards and precautions that apply to electrical work performed on the job. Ability to diagnose and recognize any malfunctions that may be present within the district's computer systems. Ability to interpret and act upon maintenance requests and work orders. Ability to provide effective troubleshooting and computer user assistance. Ability to learn new technologies as they are introduced into the district. Ability to maintain high standards of accuracy in exercising duties. Ability to anticipate work to be completed and complete work without the need for direct supervision. Ability to maintain confidentiality of employee and student records and information. Ability to demonstrate high-level application of technology devices in the performance of daily activities. Ability to demonstrate proper maintenance, safe operation and utilization of equipment, materials and supplies used in daily activities. Ability to interact and communicate effectively with students, parents, teachers, administrators, colleagues and all other stakeholders involved in the activities of the job.
Strong knowledge of word processing, e-mail, spreadsheets, electronic file management, the internet, and reporting and presentation software. Ability to establish and maintain effective working relationships with students, staff and the school community. Ability to speak clearly and concisely both in oral and written communication. Ability to apply knowledge and current research and theory. Ability to organize and implement a flexible work schedule in order to meet reporting deadlines. Ability to self-monitor and manage multiple tasks while working individually and with members of a group. Ability to submit all requested reports and documentation in a timely manner and in accordance with scheduled deadlines. Some extended hours and multiple demands from several people are frequently required of the employee.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands are restricted to work requiring occasional lifting/moving of items up to seventy-five pounds. The employee will sometimes push/pull items such as furniture or boxes of materials.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, listen and/or reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision. Occasionally the position requires the employee to work irregular or extended hours. Duties of the job require frequent use of a computer monitor and related equipment.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties are performed in an office setting with no significant exposure to adverse environmental conditions. Duties require occasional work with cabling and exposure to live electrical panels. Requires operation of computers and related equipment. Routine local travel is required; no overnight travel required.
The noise level in the work environment for this position varies. The noise level in this environment is quiet to loud depending upon the activity in the particular part of the day.
Evaluation
Performance of this job is evaluated annually according to Board Policy.
Disclaimer Statement
The information contained in this job-description is intended for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.
Nondiscrimination Policy
Lexington County School District One is committed to a policy of nondiscrimination and equal opportunity for all students, parents/legal guardians, staff, visitors, personnel and community members who participate or seek to participate in its programs or activities. Therefore, the district does not discriminate against any individual on the basis of race, religion, sex (including pregnancy, childbirth, or any related medical conditions), color, disability, age, genetic information, national origin, or any other applicable status protected by local, state, or federal law.
The district will use the grievance procedures set forth in policy to process complaints based on alleged violations of Title VI of the Civil Rights Act of 1964; Title VII of the Civil Rights Act of 1964; Title IX of the Education Amendments Act of 1972; Section 504 of the Rehabilitation Act of 1973; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; the Equal Pay Act of 1963; the Genetic Information Nondiscrimination Act of 2008; and Titles I and II of the Americans with Disabilities Act of 1990.
Visit https://www.lexington1.net/about-lex1/nondiscrimination-statement for more information
