Job Responsibilities
Welcome to South Carolina. The new headquarters of American innovation.
The South Carolina Department of Commerce (S.C. Commerce) is committed to maintaining the state’s long-term competitiveness while building a modern economy — one that is diverse, supporting businesses at every phase of their lifecycle, while allowing people to live and work where they love.
As one of 22 cabinet agencies, S.C. Commerce is the state’s lead economic development agency. Its mission is to create economic opportunities to increase choices for all South Carolinians, which it does by supporting new and existing businesses and partnerships that fuel emerging industries such as life sciences, headquarters, and advanced energy. To drive the state’s advanced energy potential and global impact, S.C. Commerce helped organize the SC Nexus for Advanced Resilient Energy (SC NEXUS), designated as one of 31 federal Technology and Innovation Hubs in 2023. A national leader in foreign direct investment, South Carolina extends its international reach with representation in Europe and Asia, ensuring the state remains a top, global business destination from launch to legacy.
Job Purpose
This position supports S.C. Commerce’s Information Management and Technology Division by performing guided installations, configuring, maintenance and monitoring of web, mainframe, and/or client server technologies in either an on-premises, cloud-based, or hybrid environment.
Job Responsibilities
- Performs guided installation, configuration, and monitoring of computer systems and related technologies in compliance with IT policies, standards, and security requirements.
- Assists in diagnosing, analyzing, and resolving system faults using established processes. Works with software and hardware vendors to resolve issues and correct errors.
- Assists in monitoring and maintaining system data integrity. Helps maintain hardware and software inventories and tracks assets.
- Consults with managers, administrators, and IT professionals to determine installation requirements and system changes.
- Documents system changes, processes, and configuration as needed.
Minimum And Additional Requirements
A high school diploma and experience in computer system development and modification in either an on-premises, cloud-based, or hybrid environment. An associate degree or bachelor’s degree in a related field may substitute for the required experience.
Must have moderate knowledge of information technology systems analysis, design, testing, and maintenance techniques. Moderate knowledge of computer hardware, software, operating systems, networking, and other IT tools and resources. Ability to solve basic to moderate problems, and to apply critical thinking skills to needs and problems. Ability to follow technical directions and to communicate in a clear and concise manner.
Must possess a valid driver's license. Must be able to travel in-state and across the county.
Additional Comments
The South Carolina Department of Commerce offers an exceptional benefit package for full-time and temporary grant positions that include:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse and Children.
- 15 days annual (vacation) leave per year.
- 15 days of sick leave per year.
- 13 paid holidays.
- State Retirement Pension and 401K Plans
- Deferred Compensation Programs
- Paid Parental Leave
Benefits For State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
