Learning Leader - Customer Experience

Aggreko • Full-time • Columbia, SC, US • $70k - $95k / year • 3d ago

Bring your energy to Aggreko as Learning Leader based in Houston. You’ll develop and deliver effective employee onboarding, ensuring speed to competency, learning materials organization, process creation and process updating, as well as content creation and instructional design.

What you’ll do as [role]:

Support the customer experience dept in training, content and onboarding
Lead and develop a team of high-performing functional trainers
Lead the transition to new technologies with training, ensuring alignment and collaboration across all teams.
Establish accurate methods for content delivery, employee onboarding, and continuous learning deployment.
Define and execute the instructional design strategy aligned with organizational goals
Ensure learning experiences are engaging, learner-centered, and outcomes-driven
Redesign the employee onboarding and functional training delivery model
Travel 25%

You are:

Minimum of 3+ years of experience in training, content creation, instructional design, or training management. Proven track record of leadership.
Experience in project and change management.
Experience leading people, trainers, and other staff.
Proficiency in software and Microsoft Office Suite.
Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.

Here’s what you’ll get:

Work from home or in a local service center
No premium cost medical plan option available
Paid training programs and tuition reimbursement.
Sales career growth potential in expertise, leadership and across territories
Safety-focused culture

Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.

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