Hospitality Associate

K2 Services • Full-time • United States • 6d ago

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Hospitality Associate will work with client’s Executive Concierges, Space Management Team, and employees to ensure that catering is delivered, and meeting needs are met for high level partner and client meetings.

Job Functions

Manage and confirm several large meeting rooms.

Meet with the clients to confirm logistics and conduct walkthroughs of the space. Capture data and report customer interactions.

Capturing information on IT, Facilities, Meeting Support and Catering regarding the event.

Issue SEF’s (special event forms) to the staff detailing meeting and event logistics.

Participate in weekly events meetings and provide information to staff about the events coming up.

Reports Runs daily set up worksheet reports Create weekly event sheets Create weekly/monthly rooms usage reports.

Check with clients daily before their meeting/event starts to make sure they have everything they need.

Verify occupancy of rooms and reclaim unused meeting space as appropriate.

Coordinate catering and meeting requirements on the ground with Executive Assistants and Centralized Space Management Team.

Position Requirements/Experience/ Education:

2-3 years’ experience working in a service industry such as Hotel and Restaurant, Hospitality and/or Event Planning preferred

Must have strong technical skills (Microsoft Office Suite, Google docs, audio/visual equipment)

Able to stand for long periods of time

Works well in a fast-paced environment

Good listening and professional demeanor

Must be able to navigate clients of every professional level.

Maintain a high level of professional appearance and demeanor

Competencies:

Client first mentality

Demonstrates accuracy and attention to detail

Detail oriented with the ability to multitask and work in a fast-paced high energy environment where priorities are constantly changing

Solid decision-making skills within the scope of the position

Ability to meet deadlines and work under pressure

Excellent verbal and written communication skills are necessary.

Actively listen and identify both spoken and unspoken needs

Ability to use technology

Prioritizing, flexibility, adaptability

Opensity Solutions, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

$17.25 - $49.88