Provincial Senior Living, proudly part of the Discovery Senior Living family of opering companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture th recognizes their value in providing excellent experiences for our residents.
Position Summary
The Regional Director of Operions leads and supports communities in achieving operional and financial success. This role is responsible for resident sisfaction, occupancy growth, and revenue performance while ensuring exceptional living experiences. The RDO collabores with Executive Directors (EDs) to drive results and uphold company standards.
Key Responsibilities
Community Leadership & Operional Excellence
- Lead and support communities to achieve organizional goals and operional efficiency.
- Communice a clear, resident-focused vision to all communities.
- Conduct regular community visits (typically four days per week) to assess performance and provide leadership.
- Monitor competition and market trends to maintain a strong market position.
Financial Performance & Occupancy Growth
- Hold Executive Directors accountable for achieving financial and occupancy targets.
- Develop and execute stregies to maximize occupancy and revenue.
- Review monthly financial stements and implement corrective actions for underperformance.
- Ensure each community meets or exceeds Net Opering Income (NOI) expections.
Resident Sisfaction & Community Engagement
- Analyze annual resident sisfaction surveys and implement improvement programs.
- Foster a culture of excellence by ensuring teams proactively address resident needs.
Team Leadership & Development
- Oversee recruitment, hiring, and development of Executive Directors and key community leaders.
- Provide coaching, mentoring, and accountability to drive team success.
- Encourage collaborion and best practice sharing across communities.
Qualificions
- Bachelor’s degree in a reled field.
- 5+ years of senior living leadership experience with a strong background in sales and operions.
- Proven ability to drive occupancy growth, financial success, and resident sisfaction.
- Strong leadership, communicion, and stregic planning skills.
Why Join Us?
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A supportive team environment focused on excellence in senior living.
Apply today to make a meaningful impact!
