Powerhouse Group is a woman-owned, women-led full-service marketing agency based in NYC, with clients in industries spanning Healthcare, Women's Health & Fertility, Wellness & Beauty, LGBTQIA+, Nonprofit, Law, Financial & Accounting, Tech & Startup, CPG, and B2B/Industrial.
We are hiring a Marketing Account Coordinator to play a central role in our day-to-day operations and client success. This role sits at the heart of the agency. You’ll serve as the critical bridge between clients and the internal creative and development teams. Your primary goal will be to ensure client satisfaction while driving the agency’s profitability through successful campaign delivery and account growth. You will report directly to the CEO.
This is an ideal role for someone with prior marketing and/or agency account management experience, as well as social media and light graphic design abilities in Canva and similar programs. The ideal candidate thrives in a fast-paced environment and wants meaningful responsibility and room for growth.
What You’ll Do
- Client relationship management: Act as the primary day-to-day point of contact. This involves managing expectations, responding to client feedback, and building long-term trust to ensure client retention.
- Strategic liaison: Translate complex client goals into actionable creative briefs for internal teams (designers, copywriters, and developers) to ensure work remains aligned with the client’s vision.
- Project coordination: Oversee campaign timelines and internal workflows to ensure projects are delivered on time and within the agreed-upon scope.
- Social media management: Create and organize content, online community management to increase engagement and followers.
- Graphic design: Creation of graphics and video in Canva for use in social, digital, and printed pieces.
- Performance monitoring and reporting: Track key performance indicators via Google Analytics and other tools. Report on ROI, conversion rates, and engagement. Prepare and present reports to clients, providing data-driven insights to optimize.
- Account growth: Identify opportunities to expand existing accounts by proposing new services or marketing solutions that solve emerging client challenges.
- Financial Oversight: Work closely with the CEO to manage client budgets and provide cost estimates.
- New business: Work with the CEO to prepare proposals for new business opportunities.
- Brand building: Support Powerhouse Group social channels and represent Powerhouse Group at local networking events.
Who You Are
Required
- You have 3+ years of marketing and/or agency experience, previously serving as an Assistant Account Coordinator, Account Coordinator, Marketing Coordinator, or Marketing Manager at a marketing, creative, or communications agency.
- You’ve done this type of job before and can hit the ground running.
- You have meticulous attention to detail and a strong sense of ownership - things don’t slip through the cracks with you.
- You have a genuine “get it done” attitudeand stay calm and effective when priorities change.
- You’re adaptable, organized, and comfortable juggling multiple projects and clients.
- You have exceptional written and verbal skills.
- You like to learn and grow.
Preferred
- You’re based in or near New York City and available for in-person meetings when needed.
- You’re proficient in digital marketing platforms (e.g., Google Business, Google Ads, Meta Ads Manager, SEO tools).
Why Powerhouse Group
- Significant growth opportunity: Powerhouse Group is expanding, and this role offers the chance to grow alongside the agency and take on increasing responsibility.
- Startup mentality: You’ll have a seat at every table, visibility with the CEO, and the ability to shape how we work.
- Supportive team culture: We’re a collaborative team that values positivity, inclusion, and work-life balance.
- Meaningful work: We care deeply about our clients and the impact of our work in the world.
Role Details
- Open to full-time and part-time candidates.
- Hybrid role: virtual and in-person.
Please send your resume and a short cover letter to info@ourpowerhouse.com.
