Product Configuration Analyst (Rules Writer)
đź“Ť Dallas, TX (75227) | On-Site | Full-Time | Exempt
About the Company
This family-owned HVAC manufacturer has been a trusted industry leader since 1966, specializing in systems for multi-occupant housing, commercial, and hospitality markets. Known for its commitment to quality, innovation, and American-made excellence, the company has produced over 5.5 million units from its 900,000 sq. ft. Dallas-based manufacturing facility.
With decades of success and over 150 years of combined expertise across its teams, the organization has built a reputation for delivering high-performance, customized HVAC solutions backed by exceptional customer service.
Employees benefit from a collaborative, stable environment where many build long-term careers, supported by a culture that values accountability, continuous learning, and professional growth.
Position Summary
The Rules Writer supports the development, maintenance, and testing of logic-based rules that drive product selection, configuration, pricing, and performance recommendations within the company’s quoting platform.
This role sits at the intersection of engineering, data, and sales, translating product specifications and engineering requirements into structured system logic. It’s an ideal opportunity for someone early in their career who enjoys problem-solving, data analysis, and working with technical systems, while also gaining exposure to real-world customer applications.
Key Responsibilities
Rules Development & System Support
- Assist in writing and maintaining product selection, configuration, and pricing rules within the quoting platform
- Translate engineering documentation and product specifications into structured system logic and database tables
- Support updates to the quoting system for new products, revisions, and pricing changes
- Maintain product data, performance metrics, and pricing inputs
Testing & Data Validation
- Test rule outputs to ensure accuracy of product selection, performance calculations, and pricing
- Identify and document system issues, inconsistencies, and errors
- Work with SQL-based systems and internal databases to validate and organize data
Cross-Functional Collaboration
- Partner with application engineers, product teams, IT, and sales support to gather requirements and implement updates
- Participate in meetings to review product changes, new features, and system improvements
Sales Support & Customer Interaction
- Assist internal and external customers with quoting questions and product selections
- Support order entry processes to ensure configurations align with system rules
- Provide additional support during high-volume quoting periods
Continuous Improvement
- Identify opportunities to improve rule logic, simplify processes, and enhance system usability
- Incorporate user feedback and real-world application needs into system improvements
Qualifications
- Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Computer Science, Information Systems, or related technical field (preferred)
- 0–3 years of experience in HVAC, engineering support, technical sales support, data analysis, or similar role
- Strong analytical and problem-solving skills with the ability to think through logic-based processes
- Basic understanding of databases and data structures (SQL Server experience is a plus)
- Proficiency in Microsoft Excel, including formulas and data analysis
- Experience with CPQ tools, rule-based systems, or product configuration software (preferred)
- Strong attention to detail and commitment to data accuracy
- Excellent written and verbal communication skills
- Ability to collaborate across engineering, IT, and sales teams
Work Environment
- 100% on-site in Dallas, TX (75227)
- Collaborative, team-oriented setting with high visibility across departments
Why You’ll Love It Here
- Join a stable, growing company with over 60 years of industry leadership
- Work at the intersection of engineering, technology, and business operations
- High visibility across teams including engineering, IT, and sales
- Opportunity to develop in-demand skills in data, systems, and product configuration
- A culture that supports long-term career growth and continuous learning
What You Can Expect
- A long-term, stable career path within a respected organization
- A collaborative environment where your contributions directly impact the business
- Hands-on exposure to real-world engineering and product applications
