Day To Day Responsibilities
- Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
- Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
- Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
- Troubleshoot software issues on employees desktops/laptops
Required Skills (top 3 non-negotiables):
Knowledge of Windows OS
Experience with desktop installations and configurations
Troubleshooting desktop and mobile
Preferred Skills (nice To Have)
