Desktop Support Technician

Haystack • Contract • New York City Metropolitan Area, US • 1w ago

Desktop Support ACS | Park Avenue, NY

We're working with NTT DATA on this exciting opportunity.

Join NTT DATA as a Desktop Support ACS and be part of a team that values quality, integrity, and commitment. This 12-month on-site contract position offers the chance to grow professionally and personally within a company that is impacting core business operations with industry-leading outsourcing services.

Key Responsibilities

Install, upgrade, support, and troubleshoot for computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices
Perform general preventative maintenance tasks on computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices
Diagnose and resolve software issues, operating system issues, and network issues
Interact with End Users to identify IT issues, provide easy to understand explanation of the resolution, and to provide timely updates on progress of their IT issues

What You'll Need

2+ years desktop and/or deskside experience
High School Diploma or equivalent
Must have reliable personal transportation (Automobile)
Ability to physically perform general office requirements (ability to lift 50lbs)

Apply via Haystack today!

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