Cox Automotive is seeking a UX Researcher II to uncover insights that shape innovative automotive digital experiences across brands like Autotrader and Kelley Blue Book. You will design and run studies using interviews, usability testing, and surveys, then translate findings into clear, impactful recommendations for designers, product managers, and engineers. In our people-first, inclusive culture, you'll partner with cross-functional teams, influence product strategy with data-driven insights, and help elevate user-centered design practices across our global platforms.
Responsibilities
- Plan and execute user research studies (interviews, usability tests, surveys) for Cox Automotive products
- Synthesize qualitative and quantitative data into clear insights and user journeys
- Collaborate with designers, product managers, and engineers to inform product strategy
- Create research plans, discussion guides, and usability test scripts
- Present findings and recommendations to cross-functional stakeholders
- Advocate for user-centered design and accessibility best practices
- Manage research timelines and priorities across multiple projects
- Leverage analytics and behavioral data to complement primary research
Required Skills
- User interviews
- Usability testing
- Survey design
- Mixed-methods UX research
- Journey mapping
- Persona development
- UX research synthesis and reporting
- Experience with analytics tools
- Figma or similar design tools
- Automotive or e-commerce product research
