PriorityWorforce is looking for a Customer Service Representative in the city of Irvine!
Responsibilities:
May perform some or all of the duties below: Provides customer service support functions to include: filing, POD issue resolution, special order requests, maintain client/customer/broker lists, communicate late payment information , verify credits, communicates order issues with Maruchan plants in California, Virginia, and Texas.
Processes/Inputs orders for assigned accounts, order changes and cancellations. Checks inventory. Places back orders as needed. Double-checks prices, pallet quantities, lead time, et cetera on each order.
Tracks late orders upon request and provides information to requestor. Processes credits and debits. Communicates with Laguna, Virginia, and Texas warehouses on late deliveries and missed appointments.
Handles shipments and payments for Central and South America. Negotiates shipping dates base on inventory of flavor changes.
Creates and mails invoices and verifies invoice payments Signs calculation and Value Manifests Will perform basic translation between English and Spanish Provides customer service support functions for the Maruchan military business including communication between the distributor and commissaries for orders and payments.
Experience
1-2 years experience in a similar capacity. Military order processing and billing experience highly desirable. Experience/Knowledge of SAP highly desirable. Bilingual English Spanis highly desireable.
Beginning to Intermediate level knowledge of Microsoft Office to include Excel, Word and Outlook
Able to learn and work with company SAP system accurately and efficiently
Schedule: 7:30am-4pm Monday-Friday
Payrate: $19-20
Please submit your resume to saorders@priorityworkforce.com or call us at for more information at 714-531-7100 if you are interested in the position!
