JOB DESCRIPTION
Work out of our Orange office and dispatch medical STAT deliveries to our weekend drivers and perform misc. administrative duties. Low volume, but critical they get assigned, tracked and delivered in a timely manner. Responsible for opening our office upon arrival and closing once shift is complete. Position can lead to more shifts during the week.
Shifts: Saturday 2pm-8pm. Sunday 11am-5pm.
JOB DUTIES
Dispatch & Operational Duties
• Coordinate and assign medical STAT pick-ups to drivers efficiently and accurately
• Verify customer information, order details, and delivery eligibility prior to dispatch
• Monitor active deliveries, driver status, and route progress in real time
• Ensure all orders are accepted by driver and in progress in accordance with company SOPs
• Communicate delays, issues, or changes to clients and management
• Verify all deliveries are completed
• Serve as the primary point of contact for drivers during shifts
• Maintain professional, calm, and solution-focused communication at all times
• Assist with end-of-shift reconciliation and reporting
• Support audits, reviews, and operational improvements as directed
• Maintain organized dispatch records and reports
Qualifications
Required
• Must be 21 years of age or older
• Previous dispatch, logistics, or coordination experience preferred, but not mandatory
• General knowledge of Southern and Northern California Cities.
• Strong organizational and multitasking skills
• Excellent verbal and written communication
• Ability to remain calm and effective in high-volume or high-pressure situations
• Basic computer skills and comfort using delivery dispatch software and mapping software
• Ability to stand, sit, and work in an office/dispatch environment for extended periods
