Henderson Harbor Group is a premier executive search and consulting firm with specialized expertise in Finance, Accounting, and Tax placement. The search division recruits highly skilled professionals on a direct-hire basis. We primarily service our clients in the NY and NJ area as well as nationally through our AAFA network (45 financial staffing affiliates throughout the U.S. and Canada).
Our client is seeking an Entry-Level IT Support Administrator to join their growing technology team in New York City. This is an excellent opportunity for a recent graduate or early-career IT professional looking to gain hands-on experience supporting enterprise technology, audiovisual systems, and end users in a collaborative, fast-paced environment.
Compensation: $75,000
Location: New York City (Hybrid)
Responsibilities:
- Provide first-level IT support for end users across the NYC office.
- Support audiovisual equipment and video conferencing for meetings and events.
- Troubleshoot hardware, software, Office 365, and conference room technology issues.
- Coordinate meeting room technology setup and ensure all systems are functioning properly.
- Document support requests, issue resolutions, and IT asset inventory.
- Assist with preventative maintenance, technology upgrades, and special IT projects.
- Partner with internal teams and third-party vendors to ensure seamless technology support.
- Learn and support enterprise platforms and workplace technology applications.
- Deliver exceptional customer service while supporting employees and executive-level users.
Qualifications:
- Bachelor's degree preferred (Information Technology, Computer Science, or related field).
- Internship or entry-level IT support experience is a plus.
- Strong knowledge of Microsoft Office 365.
- Excellent organizational, analytical, and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Customer-focused with a willingness to learn new technologies.
- Experience with audiovisual or conferencing technology is a plus but not required.
