The Ritz-Carlton Laguna Niguel, 1 Ritz Carlton Dr, Dana Point, California, United Stes, 92629
POSITION SUMMARY
Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designed area. Anticipe and communice replenishment needs. Process all payment methods. Count bank end of shift, complete designed cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certificions. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary informion, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipe and address guests’ service needs, and thank guests with genuine appreciion. Speak with others using clear and professional language. Develop and maintain positive working relionships with others, support team to reach common goals, and listen and respond appropriely to the concerns of other employees. Ensure adherence to quality expections and standards. Read and visually verify informion in a variety of forms (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipule objects of varying size and weight, requiring fine motor skills and hand-eye coordinion. Move through narrow, confined, or eleved spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Educion: High school diploma or G.E.D. equivalent.
Reled Work Experience: At least 1 year of reled work experience.
Supervisory Experience: No supervisory experience.
License or Certificion: None
At Marriott Internional, we are dediced to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associes are valued and celebred. Our greest strength lies in the rich blend of culture, talent, and experiences of our associes. We are committed to non-discriminion on any protected basis, including disability, veteran stus, or other basis protected by applicable law. Marriott Internional considers for employment qualified applicants with criminal histories consistent with applicable federal, ste and local law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen cree experiences so exceptional th long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who cure lifelong memories, we believe th everyone succeeds when they are empowered to be creive, thoughtful and compassione.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure th the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundion of The Ritz-Carlton and are wh guides us each day to be better than the next. It is this foundion and our belief th our culture drives success by which The Ritz Carlton has earned the repution as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is th we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott Internional. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
