The Ritz-Carlton Laguna Niguel, 1 Ritz Carlton Dr, Dana Point, California, United Stes, 92629
POSITION SUMMARY
Our jobs aren’t just about putting food on the table th our guests will enjoy until they ask for their bill. Instead, we want to build an experience th is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiive and deliver a wide range of services to make sure food and beverage operions run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support th make transactions feel like part of the experience.
No mter wh position you are in, there are a few things th are critical to success – creing a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communicions are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify informion), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Educion: High school diploma or G.E.D. equivalent.
Reled Work Experience: No reled work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certificion: None
At Marriott Internional, we are dediced to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associes are valued and celebred. Our greest strength lies in the rich blend of culture, talent, and experiences of our associes. We are committed to non-discriminion on any protected basis, including disability, veteran stus, or other basis protected by applicable law. Marriott Internional considers for employment qualified applicants with criminal histories consistent with applicable federal, ste and local law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen cree experiences so exceptional th long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who cure lifelong memories, we believe th everyone succeeds when they are empowered to be creive, thoughtful and compassione.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure th the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundion of The Ritz-Carlton and are wh guides us each day to be better than the next. It is this foundion and our belief th our culture drives success by which The Ritz Carlton has earned the repution as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is th we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott Internional. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
