People & Culture Director | Hotel 1000
The Director of People & Culture serves as the on-site strategic and operational HR leader for the property, partnering closely with leadership to support business goals, team member engagement, and a values-driven culture. This role oversees all aspects of the team member lifecycle including recruitment, onboarding, training, employee relations, compliance, performance management, compensation, and organizational development.
As a hands-on leader, the Director of People & Culture is actively engaged in daily operations, serving as a trusted advisor to leaders while also executing key People & Culture functions directly. This position blends strategic partnership with operational execution, ensuring programs, processes, and team member experiences align with company values, legal requirements, and operational needs.
The Perks
*Eligibility of perks is dependent upon job status
- Salary Range: $120,000-$130,000 DOE
- Incentive Eligible
- Cellphone Allowance
- Onsite Parking
- Medical, Dental, and Vision insurance options
- Paid Time Off
- Discounts through Hyatt Hotels & Columbia Hospitality
- Company-provided ORCA card
- Employee Assistance Program
What Success Looks Like:
Your Impact
- Serve as the primary People & Culture leader and strategic business partner for the property leadership team.
- Lead and execute all on-site People & Culture operations including recruitment, onboarding, orientation, training, employee relations, engagement initiatives, performance management, and compliance in partnership with department leaders.
- Partner with department leaders to support workforce planning, hiring strategies, succession planning, and organizational development initiatives.
- Facilitate and oversee the full onboarding experience for new team members, ensuring a welcoming and compliant transition into the organization.
- Coordinate and support property training initiatives, leadership development, and continuous learning programs.
- Coach and advise managers on leadership effectiveness, team member performance, conflict resolution, investigations, and policy interpretation.
- Conduct and manage employee relations matters with professionalism, confidentiality, neutrality, and timely follow-through.
- Ensure compliance with all applicable federal, state, and local employment laws and regulations including Wage & Hour, FMLA, OSHA, EEO, ADA, Workers’ Compensation, and unemployment processes.
- Maintain and administer accurate team member records, reporting, and HR systems in accordance with company standards and legal requirements.
- Oversee the performance management process including performance evaluations, corrective actions, coaching conversations, and development planning.
- Partner with leadership to implement company initiatives, programs, tools, and best practices at the property level.
- Support compensation administration including pay recommendations, internal equity reviews, wage analysis, promotions, and merit processes.
- Analyze people metrics and trends related to turnover, engagement, retention, staffing, and performance; recommend actionable solutions to leadership.
- Promote positive team member relations and foster a culture aligned with Hotel 1000’s service philosophy and core values.
- Participate in leadership meetings, Safety Committee meetings, Risk Management discussions, and other operational meetings as required.
- Assist with benefits administration as needed and serve as a liaison between team members and corporate support teams.
- Maintain visibility throughout the property and build strong relationships with team members across all departments.
- Perform additional duties and special projects as assigned to support operational and organizational goals.
What You Bring
- Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
- Minimum of 5–8 years of progressive Human Resources experience, including leadership or Business Partner responsibilities in a hospitality setting required .
- Bilingual Spanish/English required
- Prior experience with Hyatt hotels preferred
- Ability to work onsite 5 days/week (M-F)
- Strong knowledge of federal, state, and local employment laws and HR compliance requirements.
- Demonstrated ability to balance strategic partnership responsibilities with hands-on operational execution.
- Experience supporting recruitment, onboarding, training, employee relations, performance management, and organizational development initiatives.
- Proven ability to coach and influence leaders at all levels of the organization.
- Strong interpersonal, communication, conflict resolution, and relationship-building skills.
- Ability to manage sensitive and confidential information with professionalism and discretion.
- Strong organizational, analytical, and problem-solving abilities with attention to detail.
- Experience with HRIS systems and Microsoft Office Suite required.
- Ability to work independently while fostering collaboration across departments and teams.
Legal: Columbia Hospitality is posting and recruiting for this role as a proud partner of Hotel 1000. All employees will be employed by Hotel 1000, a separate entity from Columbia Hospitality.
The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect
Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.
