Cayenta is seeking an experienced Product Owner to drive the development of our Enterprise Resource Planning (ERP) platform, which includes Financial Management, Human Capital Management and Work Management. This role is the critical link between our users and our development teams. You own the product backlog and are responsible for ensuring that every sprint delivers meaningful value to the professionals who depend on our software every day — finance teams managing budgets and general ledgers, HR specialists processing payroll and benefits, procurement officers handling purchase orders, maintenance planners scheduling and tracking work orders, warehouse staff managing inventory, and project managers overseeing capital programs.
This is not a strategic planning role that operates at arm's length from delivery. You are in the room with developers, making daily prioritization decisions, writing user stories grounded in real operational workflows, and ensuring that what we build solves the problems our users face. You bring the voice of the user into every sprint and the discipline to say "not yet" when the backlog demands focus.
We're looking for someone who is passionate about Agile principles and thrives on helping others succeed. The ideal candidate brings strong facilitation expertise, emotional intelligence, and a relentless drive to eliminate obstacles — empowering self-organizing teams to deliver high-quality products iteratively and predictably.
You will join the Product Management team, with a preference for candidates based in Canada.
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.
Salary: 70-100K CAD
What your impact will be:
- Own and prioritize the product backlog, making daily decisions about what gets built, in what order, and why — balancing user needs, stakeholder requests, technical debt, and regulatory requirements.
- Manage sponsor expectations through regular communication of project vision, status updates, and scope changes.
- Attend daily stand-ups to keep the development team aligned with the Sprint Vision and Goal
- Decompose large features and epics into small, independently valuable user stories that can be delivered, tested, and validated within a sprint; write clear acceptance criteria that reflect how real users will interact with the software.
- Serve as the development team’s primary point of contact for scope, requirements, and prioritization questions during sprints — be available, be decisive, and minimize blockers.
- Build and maintain personas, user journeys, and workflow models that keep the team connected to the people who use the software daily; translate field observations and user research into actionable backlog items.
- Collaborate with UI/UX designers to ensure that usability and workflow efficiency are embedded in every feature, not bolted on after the fact.
- Facilitate sprint reviews and product demos, gathering feedback from stakeholders and users and incorporating it into backlog refinement.
- Communicate effectively across audiences — translating technical constraints into business language for stakeholders, and business requirements into precise specifications for developers.
- Act as a cross-functional connector, building strong working relationships between development, QA, professional services, customer support, and sales.
What we are looking for:
- A bachelor’s degree in business, computer science, engineering, or a related field
- CSPO (Certified Scrum Product Owner) or PSPO (Professional Scrum Product Owner) certification
- 4+ years of experience as Product Manager/Product Owner or equivalent
- Experience and proven track record working in Agile environments where Product Owners drove the products evolution forward
- Strong understanding of Agile/Scrum practices, with demonstrated ability to write effective user stories, manage sprint commitments, and facilitate backlog refinement.
- Ability to set and communicate the product vision and sprint vision
- Decisiveness under ambiguity — comfortable making prioritization calls with incomplete information and defending those decisions with evidence and reasoning.
- Excellent domain curiosity — you may not come from an ERP background, but you're the kind of person who will invest time understanding why a payroll specialist needs to process an off-cycle check, how a budget analyst tracks encumbrances against appropriations, what makes a purchase order approval workflow frustrating for a department head, or why a maintenance planner sequences preventive work orders the way they do.
- The ability to say “no” with credibility — you can explain why something isn’t prioritized in a way that builds trust rather than eroding it.
- Strong analytical skills with the ability to use data, usage metrics, and user feedback to inform product decisions.
- Excellent written and verbal communication skills — you can write a crisp user story as comfortably as you can present a product roadmap to executive leadership.
- Technical fluency — not a developer, but conversant enough to understand trade-offs, ask good architectural questions, and recognize when a shortcut will create downstream problems.
What would make you stand out:
- Experience in ERP, HCM or Work Management software is a significant asset.
- Understanding of utility-specific regulatory requirements (FERC, AFUDC, Allocation Processing).
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
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