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Academy Manager

Lancaster Archery Supply • Full-time • Lancaster, PA, US • 12h ago

Key Responsibilities

Program Development & Curriculum Management

Design, implement, and continuously improve comprehensive archery curriculum for all skill levels, from introductory courses to high-performance training.
Develop and manage a diverse portfolio of programs, clinics, leagues, camps, and special events that meet the needs of varied clientele.
Ensure instructional quality, consistency, and alignment with industry best practices and competitive standards.

Operations & Staff Leadership

Oversee daily academy operations, including scheduling, facility usage, and program execution.
Recruit, train, supervise, and evaluate academy coaches and staff to maintain a high standard of instruction and professionalism.
Foster a positive, team-oriented culture focused on athlete development and customer satisfaction.

Business Development & Relationship Management

Identify and pursue new business opportunities, partnerships, and revenue streams to expand the academy’s reach.
Maintain and strengthen relationships with existing clients, organizations, schools, clubs, and governing bodies.
Oversee maintenance and development of the department website.
Monitor industry trends and competitor offerings to inform strategic decisions.

Marketing & Growth Initiatives

Collaborate with the marketing team to develop and execute campaigns targeting key customer segments.
Support promotional efforts through program positioning, content input, and community engagement.
Assist in brand development and positioning of the academy as a leader in archery education and training.

Quality Assurance & Customer Experience

Ensure all programs deliver a safe, engaging, and high-quality experience for participants.
Gather and analyze feedback to improve offerings and customer satisfaction.
Maintain compliance with safety standards, policies, and relevant regulations.

Qualifications

Background in sports program management or recreation leadership
2-4 years proven leadership and staff management experience.
Strong organizational and program development skills.
Ability to work collaboratively across departments, particularly with marketing and business development.
Excellent communication and relationship-building abilities.
Passion for growing the sport of archery and developing athletes at all levels.

Benefits

Medical eligible 1st of the month after date of hire
Dental eligible 1st of the month after date of hire
Vision eligible 1st of the month after date of hire
401K
Paid Vacation
Paid Holidays
Paid Sick
Life Insurance and AD&D
Short Term & Long Term Disability Insurance
Employee Discount

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