Enterprise Client Director (Knoxville)

GE HealthCare • Full-time • Remote • $120k - $150k / year • 2w ago

Job Description Summary
The Enterprise Client Director (ECD) serves as a trusted advisor and strategic thought partner to a select set of GE HealthCare’s most critical customers, leading enterprise account planning and acting as a change agent within the account. The ECD owns the account-level relationship strategy across GEHC’s equipment, service and digital portfolio engages C-suite and departmental leaders, and is empowered to deliver a unified, differentiated customer experience, unlock incremental value for the customer and for GE HealthCare with support and through orchestration of the Global and Regional teams.Job Description

Key Responsibilities

Develop and execute a multi-year account strategy aligned to customer priorities, connecting GEHC capabilities across Imaging, AVS, PCS, and Service into a coherent roadmapfor Care Alliance partnership.

Translate strategy into quarterly priorities and opportunity plans that the account community can execute.

Build and sustain senior relationships (C-suite andkey executives),anticipatechanging needs, and shape customer decision-making as a trusted advisor.

Present complex information clearly1 verbally and in writing1to executive decision makers.

Serve as the single point of contactand decision makerforEnterpriseAccounts,ensuring alignment on who engages whom, when, and why across GEHC.

Connect customers to the right GEHC resources to meet needs and resolve challenges whilemaintainingstrategic coherence and message discipline.

Lead and algincross-functional teams around account priorities, clear roles, and operating cadence

Owns the coordination with USCAN and Global Segment teams / Sales GMs to ensure the right level of engagement from front line sellers.

Identifyand shape enterprise opportunities; engage the Enterprise Solutions team to build large-scale strategic deals (e.g., Care Alliance / Care Pathway-type constructs where applicable).

Lead cross-segment alignment to improve win rate, deal velocity, and customer confidence in GEHC as a strategic partner.

Forassigned EnterpriseAccounts, own funnelhealthand conversion within accounts, driving Enterprise Solutions funnel, Share of Wallet, Visibility rate, and Win rate.

Deliver outcomes with explicit accountability for Price discipline / accretion (protecting value and avoiding relationship-discounting).

Hold internal stakeholders accountable for cross-functional outcomes thatimpactthe enterprise relationship, including cash collection, issue resolution, and delivery commitments; driving closure through influence and escalation pathways whenrequired.

RequiredQualifications

Bachelor’s degree and 5+years experiencein a combination of medical sales, healthcare marketing, clinical/technical modalityexpertise, clinical technology leadership, or hospital administration in imaging OR 8+years experiencein a combination of medical sales.