Description
IT Analyst 1
Hybrid — Overland Park, KS
About The Organizations
IT at Nextworld operates as a shared services function — our IT team directly supports two business units: Nextworld and Cloud Inventory. This role is based in the Overland Park, KS office and serves both organizations, giving you broad exposure across two distinct but complementary software businesses.
Nextworld
Nextworld helps companies solve messy, manual back-office workflows in weeks, not years. We work with growth-stage and mid-market businesses that are feeling the strain of Shadow ERP: spreadsheets, workarounds, disconnected systems, IT backlogs, and critical processes that live in people’s heads instead of governed systems.
Our approach is simple: start with one painful problem, deliver a quick win fast, prove value, and grow from there. We help customers build what is missing, extend what they already have, and automate tedious work with AI — all without ripping out the ERP and systems they depend on.
Cloud Inventory
Cloud Inventory mobile-first applications empower organizations with real-time inventory visibility at all points in the supply chain, from the warehouse to the field. Based in Kansas City, our global team has the supply chain knowledge and mobile-first development expertise to deliver solutions that solve today’s business challenges.
The Opportunity
Nextworld is looking for an IT Analyst 1 to join our team based out of the Overland Park, KS office. IT at Nextworld is a shared services function, meaning this role directly supports both Nextworld and Cloud Inventory. You’ll be the front-line resource for end-user technical support across both organizations, keeping systems running and people productive.
This is a hands-on role for someone who thrives on solving problems quickly, communicates clearly under pressure, and takes pride in delivering exceptional service. If you like variety, ownership, and contributing to a team that powers the rest of the business, this is your role.
What You Will Do
System Support & Maintenance (60%)
- Monitor, maintain, and troubleshoot hardware, software, and network systems
- Perform routine system checks, updates, and backups to ensure availability and security
- Provide end-user support, resolving technical issues in a timely and professional manner
Technology Analysis & Improvement (15%)
- Analyze system performance and identify areas for improvement
- Recommend and implement solutions to optimize IT operations and enhance productivity
- Research and evaluate new technologies to support organizational goals
Security & Compliance (10%)
- Assist in maintaining IT security standards, including antivirus, firewalls, and access controls
- Ensure compliance with organizational policies and applicable data protection regulations
- Participate in risk assessments and help implement mitigation measures
Collaboration & Documentation (10%)
- Partner with business units to understand requirements and provide technical solutions
- Document system configurations, processes, and troubleshooting procedures
- Assist in training employees on IT systems, policies, and best practices
Project Support (5%)
- Contribute to IT-related projects, including upgrades, migrations, and new implementations
- Coordinate with vendors and service providers for technical support and procurement
- Track and report on project progress, risks, and outcomes
Why Nextworld
At Nextworld, culture is not wallpaper. We believe great teams are built on trust, honest communication, accountability, professionalism, realistic expectations, and a shared commitment to quality and customer satisfaction. We want people who care deeply, challenge respectfully, own their commitments, and define success by the team rather than the individual.
We are building a company for people who want to do meaningful work, help customers win, and be part of a team that values both excellence and integrity. If your best work happens when you are trusted, challenged, supported, and expected to deliver, you will fit well here.
Compensation & Benefits
Starting Salary Range: $50,000-60,000 per year
Actual compensation will be determined based on experience, skills, and qualifications.
Nextworld Offers a Comprehensive Benefits Package, Including
- Medical: Three plan options (HSA, PPO, and Surest) through UnitedHealthcare. Nextworld covers 100% of employee-only HSA plan premiums and contributes $2,000/year to your HSA.
- Dental: Two plan options (Base and Enhanced) through Principal. Nextworld covers 100% of employee-only Base plan premiums.
- Vision: Coverage through Principal (VSP network). Nextworld covers 100% of employee-only premiums.
- Flexible Spending Accounts (FSA): Medical FSA, Dependent Care FSA (up to $7,500), and Limited Purpose FSA available through Rocky Mountain Reserve.
- Health Savings Account (HSA): Available with HSA medical plan enrollment. 2026 contribution limits: $4,400 (individual) / $8,750 (family).
- Short-Term Disability: Company-paid; 60% of base earnings, up to $2,500/week, for up to 12 weeks.
- Long-Term Disability: Company-paid; 60% of base earnings, up to $10,000/month, through Social Security Normal Retirement Age.
- Basic Life & AD&D: $50,000 policy at no cost to the team member.
- Voluntary Life Insurance: Additional coverage available for team member, spouse, and children.
- Hospital Indemnity Insurance: Voluntary plan paying cash benefits for hospital stays.
- Critical Illness Insurance: Voluntary coverage including hospitalization from infectious diseases.
- Accident Insurance: Voluntary plan paying flat-dollar benefits for covered accidental injuries.
- 401(k): Nextworld matches up to 4% of gross compensation each pay period. Pre-tax and Roth options available through Fidelity. 2026 IRS limit: $24,500 (plus catch-up contributions for eligible team members).
- Employee Assistance Program (EAP): 3 free counseling sessions per issue per year, plus work-life services, through ComPsych — 100% confidential and free to team members and dependents.
- Pet Insurance: Voluntary coverage through Nationwide.
- Paid Sick and Safe Time (PSST): In accordance with Colorado law and Nextworld policy.
- Flexible Vacation Time (FVT): Non-accrual flexible vacation time — take the time you need to rest and recharge.
Notice to Colorado Applicants
In accordance with the Colorado Equal Pay for Equal Work Act (EPEWA), the compensation range and benefits for this role are disclosed above. Nextworld is committed to pay equity and transparency.
Requirements
Qualifications
- Bachelor’s degree in Information Technology or related field, OR technical certifications with 1+ years of relevant experience
- Knowledge of computing, computer systems, hardware, software, and peripheral equipment
- Basic technical proficiency with Windows PC or Mac devices
- Outstanding verbal and written communication skills
- Customer service orientation — you put the end user first
- Ability to work independently and as part of a team
- Strong attention to detail and accuracy
Salary Description
50,000-60,000
