Job Description: Senior IT Manager
Location: South San Francisco, CA (Hybrid)
Reports to: Executive Director, Software and Data Systems
Department: Information Technology
About Cytovale
Cytovale is a medical diagnostics company focused on providing a faster, more insightful way to diagnose fast-moving and immune-mediated diseases. Cytovale’s IntelliSep test is the first and only stand-alone sepsis detection assay to quickly and accurately analyze white blood cell structure to stratify a patient’s risk of sepsis. The test simply and clearly shows the risk of sepsis using a biomechanical evaluation of white blood cells from a standard blood draw, generating results in less than 10 minutes.
For more information, please visit www.cytovale.com.
Role Overview
Cytovale is seeking a hands-on Senior IT Manager to lead day-to-day IT operations while helping build and scale the company’s internal IT capabilities for future growth. This role combines technical execution, operational leadership, strategic planning, and security-minded infrastructure management.
At this stage of growth, the Senior IT Manager will personally perform core systems administration and operational IT work, while also serving as a key partner to the Executive Director of Software & Data Systems in shaping IT strategy, roadmaps, governance, and scalable operating models.
The ideal candidate is equally comfortable resolving immediate operational needs, improving systems and processes, and planning for where the business is going next.
This role is ideal for someone who enjoys being in the tools, taking ownership end-to-end, and helping build a modern IT function in a growing healthcare technology company.
Key Responsibilities
IT Operations & Systems Administration
Administer enterprise platforms including Microsoft 365, Azure, endpoint management, identity systems, and core business applications.
Perform employee onboarding/offboarding, access provisioning, device lifecycle management, and routine maintenance.
IT Strategy, Planning & Scaling
Anticipate business growth needs and proactively evolve systems, tools, processes, and support models.
Security, Controls & Governance
Maintain strong operational security posture across endpoints, identity systems, collaboration tools, and cloud environments.
Implement and monitor IT security best practices including MFA, least privilege access, patch management, logging, backup, and lifecycle controls.
Author, maintain, and improve IT policies, standards, and operational procedures.
Operational Ownership & Service Delivery
MSP & Consultant Collaboration
Hold vendors accountable to Cytovale’s standards for quality, responsiveness, security, and cost-effectiveness.
Strategic Focus
Qualifications
Required
Preferred
Familiarity with Intune, Entra ID, Defender, Vanta, ticketing systems, and endpoint tooling
Cytovale Culture & What Great Looks Like Here
We’re looking for someone who will thrive in Cytovale’s environment, the ideal candidate will be:
High ownership, low ego: You take accountability for outcomes, seek feedback, and care more about impact than credit.
What Success Looks Like in This Role
