Position Overview: As the Regional Director of Operations, you will be responsible for overseeing operations at the Senior Living communities within the Midwest. The ideal candidate will possess a proven track record in senior living management, with a strong focus on operational efficiency, resident satisfaction, and organizational growth.
Responsibilities:- Ensures compliance with all laws, rules, regulations, policies, and procedures within the communities.
- Ongoing development and implementation of the Company's operating systems for community-level operations.
- Leads Executive Directors; supports ED in recruitment, development, and coaching of community leadership team.
- Exemplify and be an influential team player. Exhibits judgment in leading others to meet worthwhile objectives.
- Possess exceptional communication skills. Ensures a positive attitude and team orientation are exhibited in verbal and non-verbal communication.
- Able to work with people in such a manner as to build high morale and group commitment to goals and objectives.
- Exhibit strong organizational capabilities.
- Demonstrate empathy and good listening skills.
- Remain flexible and adaptable.
- Work with integrity in all interactions.
- Builds and maintains productive, work-focused relationships with team, residents, their families, corporate, regional, and divisional resources, and within the community.
- Engage others in fun and creative activities.
- Serves as Interim Executive Director throughout the assigned region due to vacancy, as needed.
- Assists in the preparation of and ongoing monitoring of annual budgets.
- Able to relate to routine operations in a manner that is consistent with existing solutions to problems. Conforms to and communicates established policies and procedures.
- Ensures that occupancy and financial targets are met and exceeded.
- Conducts field audits at the Senior Living communities within the region.
- Additional duties as assigned.
Qualifications:- Five (5) or more years of related business experience in skilled, assisted living, or retirement living facility/community management.
- Multi-operation experience preferred.
- Ability to analyze financial data and apply it to operations.
- Successful history of building sales and meeting financial goals.
- Strong relationship-building skills; ability to work collaboratively at all levels.
- Strong management and judgment skills, including organization, attention to detail, follow-through, and time management.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office products, web proficiency, and exposure to senior living-specific software programs.
- Ability to travel up to 75% weekly, including overnight travel.
Join us in making a meaningful difference in the lives of seniors and their families. Apply now to become a key leader in our mission-driven organization! We offer a competitive salary based on experience, as well as a comprehensive benefits package.
