The Place is seeking an enthusiastic, organized, and dependable entry‑level IT Technician Level I to join our Information Technology team. This role is ideal for a recent college graduate or someone beginning their IT career who enjoys hands‑on work with technology and wants to gain real‑world experience supporting IT operations.

The IT Technician Level I supports the full lifecycle of IT equipment—including preparation, configuration, deployment, recovery, and refurbishment—while working closely with the Helpdesk Support Technician and IT leadership. Training and guidance will be provided to help the individual build technical skills, follow established processes, and grow within the IT organization.

Primary Responsibilities:

Onboarding & Offboarding Support:

Assist with preparing technology equipment for new employees
Support employee offboarding by coordinating the return and processing of IT equipment
Help create and disable user accounts under IT guidance

Equipment Setup & Recovery:

Set up laptops, desktops, tablets, phones, and accessories using documented procedures
Retrieve, receive, and inspect returned equipment
Clean, reimage, and refurbish devices for reuse

Shipping & Logistics:

Package and ship equipment to employees and locations as needed
Track outbound and inbound shipments
Maintain basic shipping and asset records

Inventory & Asset Tracking:

Update and maintain IT inventory records
Assist with routine inventory audits
Label, organize, and store equipment appropriately

Required Qualifications:

Interest in IT support, hardware, and technology operations
Basic familiarity with computers, mobile devices, and common operating systems
Strong organizational skills and attention to detail
Ability to follow instructions, document work, and meet deadlines
Willingness to learn and grow in an IT environment

Preferred:

Familiarity with inventory systems, spreadsheets, or ticketing systems
Basic understanding of user accounts and access management

Physical & Work Requirements:

Ability to lift, move, and package IT equipment
- Ability to life and hold 25lbs.
Ability to perform repetitive setup and refurbishment tasks
Comfortable working in an office, storage, or staging environment

Key Attributes for Success:

Reliable and punctual
Curious and eager to learn
Detail‑oriented and process‑focused
Team‑oriented with a customer‑service mindset

Ready to join us in making a difference? Apply now and let's create brighter futures together at The Place for Children with Autism!

The Place for Children with Autism is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We use AI-assisted tools to help review applications, but all hiring decisions are made by humans. These tools are designed to assess job-related qualifications fairly and in compliance with all applicable anti-discrimination laws.

If you need a reasonable accommodation during the hiring process, please contact tfreel@theplaceforaba.com.

The Place for Children with Autism

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IT Technician Level 1