Job title: Data Analyst
About the job
As Data Analyst within our Digital team, you will play a critical role in enabling high-quality, trusted customer data across Sanofi's US commercial and enterprise ecosystem. Ready to push the limits of what's possible? Join Sanofi Digital!
You will be a key contributor within the Customer Master Data team, supporting the delivery, monitoring, and continuous improvement of Customer 360 capabilities for the US market. Working closely with the US Product Owner, GTMC stakeholders, Data Governance, Privacy, and Digital teams, you will focus on data analysis, data quality, and operational insights to ensure Customer MDM meets US business, regulatory, and analytical needs.
Your work will directly support downstream systems such as CRM, analytics platforms, and identity solutions by ensuring accurate, consistent, and compliant customer data.
Main Responsibilities
Analyze US customer master data across data domains to ensure accuracy, completeness, consistency, and timeliness.
Support the US Customer MDM product team by providing data-driven insights to inform backlog prioritization, feature enhancements, and defect resolution.
Perform data profiling, root cause analysis, and impact assessment for data quality issues affecting downstream systems such as CRM, analytics, USDF, and CIAM.
Define, monitor, and report on US-specific data quality KPIs, thresholds, and trends, partnering with Data Governance and Stewardship teams to drive remediation.
Collaborate with US business stakeholders, GTMC teams, and country operations to understand customer data usage, pain points, and reporting needs.
Translate business and operational questions into analytical requirements, queries, dashboards, and recurring data quality or operational reports.
Support US market onboarding, enhancements, and releases by validating data readiness, conducting UAT data checks, and supporting go-live activities.
Partner closely with Data Engineers and Architects to validate source-to-target mappings, transformation logic, matching rules, and survivorship outcomes for US customer data.
Ensure US Customer MDM data complies with local regulatory, privacy, and consent requirements by working with Privacy, Legal, and Compliance teams.
Contribute to the implementation and adoption of US-specific data standards, reference data, and stewardship processes.
Support change management and adoption efforts by providing clear data insights, documentation, and guidance to business users and consuming systems.
Identify opportunities for automation, reporting optimization, and advanced analytics to continuously improve Customer MDM data operations in the US market.
About you
Bachelor's degree is a must. Master’s degree preferred.
5+ years of experience in data analytics, data/database management, data quality reporting within complex enterprise environments or any related role.
Understanding of Customer Master Data Management (MDM), Customer 360 concepts, and data quality management, highly preferred within healthcare, pharmaceutical, or other regulated industries.
Proven hands-on experience analyzing large, complex datasets using SQL (Snowflake experience and working knowledge of Python preferred)
Experience using at least one BI/reporting tool such as Power BI, Qlik Sense, or Tableau to deliver clear insights to business and technical stakeholders.
Solid knowledge of data modelling and data warehousing principles, including data cleansing, transformation, integration, and validation to ensure data consistency and quality.
Experience partnering with Product, Data Engineering, Architecture, and Data Governance teams to support MDM implementations and downstream systems such as CRM and analytics platforms.
Strong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities and deliver actionable insights.
Excellent written and verbal communication skills, with the ability to clearly convey complex and sensitive data insights to non-technical stakeholders.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
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US and Puerto Rico Residents Only
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
North America Applicants Only
The salary range for this position is:
$122.250,00 - $176.583,33
All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.
