At Westin Crystal City, Barista’s create an inviting, restorative environment where every cup of coffee enhances our guests’ sense of well-being. Each shift is an opportunity to deliver thoughtful, personalized service—whether through a genuine welcome, mindful attention to detail, or remembering a guest’s preferred order. If you take pride in elevated hospitality, enjoy meaningful guest interactions, and thrive in a polished, fast-paced setting, we invite you to be part of the Westin experience.
Job Responsibilities:
- Informs customers about the available food, beverage, and gift shop items available in the Coffee shop and provides customers with information about the hotel.
- Prepares specialty coffee drinks in accordance with established recipes. Operates Coffee shop equipment according to proper procedures.
- Maintains a neat and clean environment in the Coffee shop. Cleans equipment, displays, floors, etc. as per SOP for daily cleaning program.
- Straightens/refreshes/restocks merchandise and food displays to maintain a “fresh” look in the Coffee shop.
- Close and open Coffee shop on time with proper setup for the day and proper closing procedure for the evening.
- Completes all sales through the Micros system, processes transactions in accordance with established accounting procedures ensuring proper cash handling, and is responsible for a cash drawer.
- Assists with managing inventory by monitoring stocks and working with management to place orders.
- Accounts for all cash and secures money drops in accordance with hotel and company policies.
- Knows and complies with all company policies and procedures pertaining to this position and its duties.
- Other duties as assigned.
Job Skills
- Carry out instructions furnished in written, oral, or diagrammatic form.
- Deal with problems involving several variables.
- Ability to balance cash drawer and exercise math and basic accounting skills.
- Read and understand instructions, safety rules, etc.
- Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech.
- Speak with poise, voice control, and confidence, using correct English and well-modulated voice.
- Transcribing, entering, or posting data; talking with and/or signaling people to convey or exchange information, including giving assignments and or directions to helpers or assistants.
Physical Requirements
- Ability to speak and hear in English.
- Close and distance vision.
- Frequently lifts/carries up to 25 lbs.
- Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
Qualifications
Education
High school diploma or equivalent education required.
Experience
Retail and/or customer service experience preferred. Café or barista experience preferred 3-6 months related experience and/or training.
Licenses/Certifications
Food Safety Certification
Source: Hcareers
