About Longmark Group
Longmark Group is an alternative asset management platform specializing in residential real estate. With a mission to redefine the industry, Longmark approaches asset management differently, starting with operational excellence as its foundation and evolving into a leader in capital markets innovation.
Since 2021, the team at Longmark has acquired and managed single-family rental properties in high-demand markets across the Midwest and Sun Belt. Backed by a 100+ person team with expertise at top institutions like Blackstone, Progress Residential, and Goldman Sachs and led by CEO Brian Hardecker, Longmark embodies its core values:
- Innovative Thinking, Grounded Execution: Longmark challenges traditional approaches, combining innovative strategies with disciplined execution to drive smarter investments.
- Principled Leadership: Trust is built on fairness and transparency. Longmark commits to doing what’s right, ensuring every decision reflects a focus on sustainable success.
- Entrepreneurial Spirit and Strength: Longmark fosters bold action, empowering its team to think critically, act decisively, and innovate confidently within a framework of operational excellence.
- Data Sophistication: Advanced data capabilities drive precision in decision-making, ensuring exceptional outcomes for investors and partners.
We’re building the world’s largest alternative asset manager the smart way and are seeking dynamic professionals who want to be part of this journey.
We are looking for a resourceful and people-oriented IT Administrator to own the full spectrum of IT operations across our organization. This is a high-impact, high-visibility role spanning day-to-day helpdesk support, systems automation, device management, and identity administration. You will be a key part of scaling our IT function as the company grows.
Key Responsibilities
End-User Support
- Serve as the primary point of contact for all IT support requests across Windows and macOS environments
- Troubleshoot and resolve hardware, software, and connectivity issues with a focus on speed and user satisfaction
- Manage the IT helpdesk queue, prioritizing tickets to minimize downtime across the organization
Automation & Process Improvement
- Identify and implement automation opportunities to reduce manual IT tasks and improve operational efficiency
- Build and maintain scripts (PowerShell, Python, or similar) to streamline workflows such as onboarding, offboarding, and software provisioning
Identity & Access Management
- Administer user accounts, roles, and permissions across O365/Exchange, Google Workspace, and SSO platforms using SAML and SCIM protocols
- Own the joiner/mover/leaver process in partnership with HR, ensuring timely and accurate access provisioning and deprovisioning via Rippling or similar platforms
Device & Inventory Management
- Manage the full lifecycle of IT assets including procurement, deployment, tracking, and retirement
- Maintain accurate inventory records for all hardware and software assets
Systems & Network
- Support network infrastructure including troubleshooting connectivity issues for in-office and remote employees
Required Qualifications
- 4+ years of experience in an IT Administrator, IT Generalist, or similar role
- Hands-on experience with Windows and macOS administration
- Proficiency in O365/Exchange and Google Workspace administration
- Experience with SSO configuration and management (SAML, SCIM)
- Strong communication skills and a customer-first approach to support
- Ability to work independently, manage competing priorities, and thrive in a fast-paced environment
- Must be able to work in-office (Midtown-NYC) at least 3 days per week
Preferred Qualifications
- Experience with scripting languages (PowerShell, Python) for automation
- Experience with Rippling MDM
- Experience with SentinelOne or similar endpoint security platforms
- Exposure to cloud environments (AWS, Azure, or GCP)
- Relevant certifications (Google Workspace Administrator, Microsoft 365 Certified, CompTIA Network+, etc.)
- Comfortable in an on-call rotation for off-hours support
Why Join Longmark Group?
At Longmark Group, our innovative strategies and culture empower every team member to make meaningful contributions and drive exceptional outcomes for investors and communities alike. Joining Longmark means joining a company that values expertise, collaboration, and a commitment to excellence.
