About Longmark Group

Longmark Group is an alternative asset management platform specializing in residential real estate. With a mission to redefine the industry, Longmark approaches asset management differently, starting with operational excellence as its foundation and evolving into a leader in capital markets innovation.

Since 2021, the team at Longmark has acquired and managed single-family rental properties in high-demand markets across the Midwest and Sun Belt. Backed by a 100+ person team with expertise at top institutions like Blackstone, Progress Residential, and Goldman Sachs and led by CEO Brian Hardecker, Longmark embodies its core values:

Innovative Thinking, Grounded Execution: Longmark challenges traditional approaches, combining innovative strategies with disciplined execution to drive smarter investments.
Principled Leadership: Trust is built on fairness and transparency. Longmark commits to doing what’s right, ensuring every decision reflects a focus on sustainable success.
Entrepreneurial Spirit and Strength: Longmark fosters bold action, empowering its team to think critically, act decisively, and innovate confidently within a framework of operational excellence.
Data Sophistication: Advanced data capabilities drive precision in decision-making, ensuring exceptional outcomes for investors and partners.

We’re building the world’s largest alternative asset manager the smart way and are seeking dynamic professionals who want to be part of this journey.

We are looking for a resourceful and people-oriented IT Administrator to own the full spectrum of IT operations across our organization. This is a high-impact, high-visibility role spanning day-to-day helpdesk support, systems automation, device management, and identity administration. You will be a key part of scaling our IT function as the company grows.

Key Responsibilities

End-User Support

Serve as the primary point of contact for all IT support requests across Windows and macOS environments
Troubleshoot and resolve hardware, software, and connectivity issues with a focus on speed and user satisfaction
Manage the IT helpdesk queue, prioritizing tickets to minimize downtime across the organization

Automation & Process Improvement

Identify and implement automation opportunities to reduce manual IT tasks and improve operational efficiency
Build and maintain scripts (PowerShell, Python, or similar) to streamline workflows such as onboarding, offboarding, and software provisioning

Identity & Access Management

Administer user accounts, roles, and permissions across O365/Exchange, Google Workspace, and SSO platforms using SAML and SCIM protocols
Own the joiner/mover/leaver process in partnership with HR, ensuring timely and accurate access provisioning and deprovisioning via Rippling or similar platforms

Device & Inventory Management

Manage the full lifecycle of IT assets including procurement, deployment, tracking, and retirement
Maintain accurate inventory records for all hardware and software assets

Systems & Network

Support network infrastructure including troubleshooting connectivity issues for in-office and remote employees

Required Qualifications

4+ years of experience in an IT Administrator, IT Generalist, or similar role
Hands-on experience with Windows and macOS administration
Proficiency in O365/Exchange and Google Workspace administration
Experience with SSO configuration and management (SAML, SCIM)
Strong communication skills and a customer-first approach to support
Ability to work independently, manage competing priorities, and thrive in a fast-paced environment
Must be able to work in-office (Midtown-NYC) at least 3 days per week

Preferred Qualifications

Experience with scripting languages (PowerShell, Python) for automation
Experience with Rippling MDM
Experience with SentinelOne or similar endpoint security platforms
Exposure to cloud environments (AWS, Azure, or GCP)
Relevant certifications (Google Workspace Administrator, Microsoft 365 Certified, CompTIA Network+, etc.)
Comfortable in an on-call rotation for off-hours support

Why Join Longmark Group?

At Longmark Group, our innovative strategies and culture empower every team member to make meaningful contributions and drive exceptional outcomes for investors and communities alike. Joining Longmark means joining a company that values expertise, collaboration, and a commitment to excellence.

Longmark Group

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