GENERAL SUMMARY:
The Vice President of Technology Infrastructure of AdventHealth (AH) will be responsible for the strategic technology plan as well as the IT technology Operations for all AH except the Rocky Mountain Region. The Vice President of Technology Infrastructure will report to the Corporate CTO. The Vice President of Technology Infrastructure will also be responsible for the IT resources and service delivery for the following technology areas for all of AH: Network/Telco, Data Center Operations, Cloud Services Management (where applicable), Technology Delivery, Enterprise Solutions (where applicable), and Disaster Recovery. The Vice President of Technology Infrastructure will collaborate closely with the Multi-State Division CIO and Florida Division CIO in the planning and operations of IT to provide the required IT services to the end users. The Vice President of Technology Infrastructure will be a member of the Corporate CTO Executive Committee, the senior executive IT operating committee for AH technology.
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
- Responsible for the technology operations and services required for AdventHealth Information Technology to provide it applications and services to all of the AH health care locations excluding the Rocky Mountain Region. This includes hospital, employed physician practices, Urgent Care, Home Health, Hospices, Clinically Integrated Networks as well as to JOAs that contract with AH to provide IT services, such as AMITA where AH will provide: EMPI, iNetwork and the Acute Clinical and Revenue cycle systems.
- Responsible for the following Technology functions for all of AH: Network/Telco, Data Center Operations, Cloud Services Management (where applicable), Technology Delivery, Enterprise Solutions (where applicable), and Disaster Recovery
- Participate in budget planning for the organization. Accountable to deliver the business value required, meeting business and financial objectives, and ensuring budget policies and procedures are adhered to.
- Identify the strategic IT technology implications and opportunities resulting from major corporate strategies and change initiatives and develop and maintain an AH technology strategic plan that supports the AH strategic vision and initiatives.
- Develop for responsible areas and contribute to the technology roadmap for IT that ensures the IT service portfolio evolves to align with the changing needs of the business. Collaborate with the IT application and business leaders relative to the strategies embodied in the technology roadmap.
- Identify opportunities to significantly enhance performance and/or improve cost effectiveness of technology services. This may include opportunities or synergies that involve new technologies, require significant organization or process redesign/consolidation.
- Responsible for establishing technology standards and policies for AH with input from the relevant parties.
- Responsible for establishing service levels for technology operations that are required to meet the business requirements and putting in place systems to ensure that the service levels are consistently met.
- Establish a framework for and maintain an IT Lifecycle Management program, optimizing the return on technology capital investment and operational expense.
- Lead the development of effective networks of internal and external customers, suppliers, the technical community, vendors, and consultants to provide the required technology services.
- Negotiate contracts with and manage third party venders including but not limited to: Telcom, cloud service providers, remote hosting and disaster recovery to provide the services according to the contracted service levels in a cost effective manner.
- Based on goals, conceive and implement strategies for delivering IT technology services, including continually redesigning and improving the organization structure and processes.
- Responsible for determining appropriate staffing levels for the technology services provided.
- Reports directly to the Corporate CTO for AH and supports AdventHealth IT on other initiatives as assigned by the Corporate CTO.
- Serve as member of the Corporate CTO Executive Committee that provides operational IT coordination for AH. Collaborates closely with the members of the Corporate CTO Executive Committee to ensure that Adventist IT appropriately supports the business initiatives of AH.
- Understand industry trends and new technologies and their impact on AH from an IT and Healthcare perspective that can be leveraged to improve performance, enhance functionality, improve security and reduce cost.
- Directs activities in the execution of the AdventHealth IT Services Plan and the adoption and use of the ITSM framework, including ensuring standard operating procedures are documented and IT operations are performed in alignment with them.
- Collaborate with approved initiatives to evaluate, select, and pilot new innovations in Healthcare IT.
- Participate in developing and implementing mechanisms across Adventist IT to ensure that high quality services are received by satisfied customers in a cost effective manner.
- Execute proper financial stewardship through effective management of Adventist IT operating and capital budgets and allocations.
KNOWLEDGE AND SKILLS REQUIRED:
- Healthcare Information Technology
- Strong communication skills-verbal and written
- Relationship management capabilities
- Technical strategic thinking/planning and vision setting
- Results oriented management style
- Ability to effectively lead and communicate IT Strategies and programs with Senior Leadership
KNOWLEDGE AND SKILLS PREFERRED:
- Understanding of acute care, Ambulatory, Post Acute Care workflows, Interoperability, Population Health as well as Consumerism in Healthcare.
- General understanding Data Security frameworks including but not limited to, HITECH, PCI and HITRUST
EDUCATION AND EXPERIENCE REQUIRED:
EDUCATION AND EXPERIENCE PREFERRED:
- Minimum of 15 years of experience in progressively responsible Information Technology management positions with 10+ Years in IT leadership role in healthcare
- Experience in a multi-layered, matrixed environment
- Large project implementation and governance experience
- Previous experience managing a large budget
- Previous experience managing a staff of IT professionals
- Experience in a leadership role defining policies and procedures in a complex organizational environment
- Master’s Degree in Healthcare, Business, or Information Technology
LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:
- AEHIT (Association for Executives in Healthcare Information Technology)
- ITIL
- Professional memberships such as HIMSS or CHIME
