Job Title: Desktop Support
Location: Cincinnati, OH (Occasional Travel)
Duration: 6+ Months Contract
Job Summary:
- Extensive Windows PC support and configuration experience including Windows 11, with experience in LTSC as a strong preference
- Experience with enterprise support including Active Directory Domains and Intune are required, with configuration in Microsoft Intune being mandatory.
- Preferred to have previous experience with factories or other high uptime, multiple shift support environments.
- Understanding of native & hybrid join – other than theoretical knowledge, experience to build it
- Hands-on PowerShell knowledge
- Experience with packaging applications: The candidate should be familiar with building software and making it ready for distribution to an enterprise environment
- Experience with InTune
- Experience with centrally managed profiles for high reliability sites, preferred experience with Roaming Profiles and Mandatory Profiles in Active Directory
- Experience with taking notes from meetings, set meetings, and preferably create and edit technical documentation
- Experience with pre-testing Windows OS patches for automated distribution
- Review patch success for OS monthly patch
- Troubleshooting small issues with sites
- Troubleshooting high-priority or wide-ranging issues under time pressure
- System image tests with imaging team
- Editing documentation for Windows PC configurations and software built in-house
- Presentation ability in front of an audience of employees is preferred
