JOB REQUIREMENTS: The posted range reflects market-based pay. Actual
Compensation Depends On Experience, Skills, And Related Qualifications.
\*\*\*Applicants must be authorized to work for ANY employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment Visa
at this time\*\*\* RIVERSIDE, located in Eau Claire, WI is a precision
machining company. Our company mission is to provide custom precision
manufacturing and innovative services to medical, aviation, space,
defense, and emerging high-tech industries. We are seeking a HELP DESK
TECHNICIAN for our IT department. An ideal candidate is an individual
that is passionate about their work and committed to quality, service,
excellence, and innovation. Our Culture is best in class! \"Built right.
Every time\" is not just a slogan, we build things that make a
difference in people\'s lives. A career at RIVERSIDE is rewarding for
far more reasons than you might imagine. As IT HELP DESK TECHNICIAN,
your experience and expertise will be highly valued, your contributions
recognized, and your professional goals supported. We understand there
are lots of choices out there, that is why for over 40 years we have
been providing stability, a safe and clean environment, challenging work
and are invested in the growth of our people to take them as far as they
want to go. The IT HELP DESK TECHNICIAN will provide user support and
customer service on company-supported computer applications and
platforms. Troubleshoot problems and advise on appropriate action. Some
afterhours work possible and on-call schedule rotation required. IT HELP
DESK TECHNICIAN DUTIES AND RESPONSIBILITIES include but not limited to:
Perform helpdesk duties in person, electronically and via phone by
research and diagnosing problems to resolve computer related issues.
Documents by entering tickets, documenting work and solutions, and
escalating problems in accordance with company policies and guidance.
Perform routine and emergency maintenance on company computer equipment
& infrastructure (such as PC, Servers, Firewall, Switches, Cabling,
Printers and peripherals) to ensure maximum uptime and highest
performance. Perform installations, troubleshooting and maintenance of
company software such as Office365 Suite, CAD, manufacturing software
packages, ERP system, file management, SQL databases and more. Performs
access control, group policy management, patching and application
deployment in a Microsoft Windows environment subject to governmental
security requirements. Build and maintain system images/workstations
configurations. Performs workstation builds,\... For full info follow
application link. Metal Craft and Riverside are Equal
Opportunity/Affirmative Action Employers. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin,
disability or veteran status, age, or any other federally protected
class. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/345775649E1949ED
