JOB REQUIREMENTS: The posted range reflects market-based pay. Actual

Compensation Depends On Experience, Skills, And Related Qualifications.

\*\*\*Applicants must be authorized to work for ANY employer in the U.S.

We are unable to sponsor or take over sponsorship of an employment Visa

at this time\*\*\* RIVERSIDE, located in Eau Claire, WI is a precision

machining company. Our company mission is to provide custom precision

manufacturing and innovative services to medical, aviation, space,

defense, and emerging high-tech industries. We are seeking a HELP DESK

TECHNICIAN for our IT department. An ideal candidate is an individual

that is passionate about their work and committed to quality, service,

excellence, and innovation. Our Culture is best in class! \"Built right.

Every time\" is not just a slogan, we build things that make a

difference in people\'s lives. A career at RIVERSIDE is rewarding for

far more reasons than you might imagine. As IT HELP DESK TECHNICIAN,

your experience and expertise will be highly valued, your contributions

recognized, and your professional goals supported. We understand there

are lots of choices out there, that is why for over 40 years we have

been providing stability, a safe and clean environment, challenging work

and are invested in the growth of our people to take them as far as they

want to go. The IT HELP DESK TECHNICIAN will provide user support and

customer service on company-supported computer applications and

platforms. Troubleshoot problems and advise on appropriate action. Some

afterhours work possible and on-call schedule rotation required. IT HELP

DESK TECHNICIAN DUTIES AND RESPONSIBILITIES include but not limited to:

Perform helpdesk duties in person, electronically and via phone by

research and diagnosing problems to resolve computer related issues.

Documents by entering tickets, documenting work and solutions, and

escalating problems in accordance with company policies and guidance.

Perform routine and emergency maintenance on company computer equipment

& infrastructure (such as PC, Servers, Firewall, Switches, Cabling,

Printers and peripherals) to ensure maximum uptime and highest

performance. Perform installations, troubleshooting and maintenance of

company software such as Office365 Suite, CAD, manufacturing software

packages, ERP system, file management, SQL databases and more. Performs

access control, group policy management, patching and application

deployment in a Microsoft Windows environment subject to governmental

security requirements. Build and maintain system images/workstations

configurations. Performs workstation builds,\... For full info follow

application link. Metal Craft and Riverside are Equal

Opportunity/Affirmative Action Employers. All qualified applicants will

receive consideration for employment without regard to race, color,

religion, sex, sexual orientation, gender identity, national origin,

disability or veteran status, age, or any other federally protected

class. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:

ipc.us/t/345775649E1949ED

Metal Craft and Riverside Machine & Engineering

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IT Desk Technician