About Us:Glen Park Senior Living is dedicated to providing exceptional senior living solutions, focused on enriching the lives of our residents. With a commitment to excellence and a warm, supportive environment, we offer personalized services to meet individual needs.
Job Summary:We are seeking a
Marketing Director/Retirement Counselor to join our team. In this role, you will assist with resident onboarding and generate leads for our community.
Responsibilities:- Achieve maximum occupancy levels and meet monthly benchmarks.
- Follow up with leads and develop new resources using CRM software.
- Effectively present community benefits to prospects.
- Understand customer needs and preferences.
- Conduct morning rounds to ensure facilities are tour-ready.
- Follow up on all leads, tours, reservations, and inquiries.
- Assist with administrative tasks.
- Attend community events.
- Write press releases.
- Maintain strong communication with families and residents.
- Resolve resident complaints and grievances.
- Assist in the front office as needed.
- Attend monthly family potlucks.
- Obtain complete and accurate information to facilitate the admissions process.
Qualifications:- Present a professional image through dress, behavior, and speech.
- Experience working with older adults is preferred.
- Completion of at least 60 college or continuing education units is required.
- Current first aid and CPR certification preferred.
- Flexibility to relocate and travel as needed for the position.
- Ability to execute a strategic marketing plan.
- Proficiency in CRM software to manage contacts.
- Compassionate and uplifting spirit, with a passion for working with seniors.
Special Skills Needed:- Strong interpersonal skills, physical energy, and competence to work effectively with families seeking non-medical care.
- Excellent communication skills.
- Strong customer service and time management skills.
Physical Requirements:- Prolonged periods of sitting at a desk and working on a computer.
- Ability to lift up to 15 pounds at times.
Lines of Supervision:Supervision Given: Executive Director & COO
Supervision Received: Delegated by Administrators
Other Duties:This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee.
Company Benefits:- Competitive salary
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off
- Opportunities for career growth
Join our team and make a difference in the lives of seniors. Apply now!
