About Us:
Glen Park Senior Living is dedicated to providing exceptional senior living solutions, focused on enriching the lives of our residents. With a commitment to excellence and a warm, supportive environment, we offer personalized services to meet individual needs.

Job Summary:
We are seeking a Marketing Director/Retirement Counselor to join our team. In this role, you will assist with resident onboarding and generate leads for our community.

Responsibilities:

Achieve maximum occupancy levels and meet monthly benchmarks.
Follow up with leads and develop new resources using CRM software.
Effectively present community benefits to prospects.
Understand customer needs and preferences.
Conduct morning rounds to ensure facilities are tour-ready.
Follow up on all leads, tours, reservations, and inquiries.
Assist with administrative tasks.
Attend community events.
Write press releases.
Maintain strong communication with families and residents.
Resolve resident complaints and grievances.
Assist in the front office as needed.
Attend monthly family potlucks.
Obtain complete and accurate information to facilitate the admissions process.

Qualifications:

Present a professional image through dress, behavior, and speech.
Experience working with older adults is preferred.
Completion of at least 60 college or continuing education units is required.
Current first aid and CPR certification preferred.
Flexibility to relocate and travel as needed for the position.
Ability to execute a strategic marketing plan.
Proficiency in CRM software to manage contacts.
Compassionate and uplifting spirit, with a passion for working with seniors.

Special Skills Needed:

Strong interpersonal skills, physical energy, and competence to work effectively with families seeking non-medical care.
Excellent communication skills.
Strong customer service and time management skills.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Ability to lift up to 15 pounds at times.

Lines of Supervision:
Supervision Given: Executive Director & COO
Supervision Received: Delegated by Administrators

Other Duties:
This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee.

Company Benefits:

Competitive salary
Health, dental, and vision insurance
Retirement savings plan
Paid time off
Opportunities for career growth

Join our team and make a difference in the lives of seniors. Apply now!

Glen Park Senior Living

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