Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.
Veradigm ProviderVeradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients' out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy.
Our healthcare provider solutions help practices to:
- Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements
- Improve practice financial performance and take advantage of the benefits of health information technology innovations
- Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions
- Get patients all their specialty medications faster and more easily
***This is a remote based role***Director, Business OperationsJob Summary: The Director, Business Operations provides overall business operations, partnership, platform/product integration, business development and account management leadership to help drive initiatives critical to the ongoing growth and margin improvement of the Provider BU platform tools through growing and maintaining partners, increasing transaction growth, defining, analyzing, and monitoring key operational metrics, including revenues, profitability, budget management, and cost reduction.
Responsibilities:- Collaborate with peers and senior leadership to define key strategic, operational, and organizational improvements.
- Participate in regular leadership meetings to deep dive into key strategic and operational questions to make operational decisions and contribute to the optimization of the business.
- Execute cross-functional initiatives to align with the stated strategic plan.
- Collaborate on market and portfolio strategy with fact-based strategic business insight.
- Collaborate across the Provider Business Unit and other BU's as needed.
- Provide one consistent internal view of the Platform business (e.g., key operating and financial metrics, product roadmap suggestions, etc.).
- Provide business analytic strength to help business understanding and visibility to support and drive initiatives critical to ongoing growth.
- Identify, maintain, and present insightful periodic summaries of key financial and operational metrics as part of the Provider Leadership team to drive timely decision-making.
- Use data-driven analysis to structure problems and define clear program execution.
- Identify and recruit internal/external talents to ensure an effective mix of competencies.
- Set and communicate team/individual objectives and KPIs to inspire individuals to achieve high performance.
- Allocate workload to fully utilize every employee's talent.
- Implement development plans and coach individuals to reach their maximum potential.
- Provide regular constructive feedback on performance/development and address poor/mediocre performance in a timely manner.
- Recognize high performers to maintain motivation and retain key talent.
- Regularly communicate company news and team progress against business plans.
Requirements:- Bachelor's Degree or equivalent technical/business experience.
- MBA Preferred.
- 10-15 years' experience leading business operations functions and teams across the healthcare tech space.
- 7+ years of leadership experience.
- Experience developing a culture of continuous process improvement.
- Record of achieving revenue and client service goals within budget.
- Successful at leveraging technology and people to optimize efficiencies and service delivery.
- Ability to work productively with clients and the general public.
- Excellent internal and external customer service skills.
- Strong project management and communication skills.
- Strong analytical and problem-solving skills.
Travel Requirements:- Up to 15% travel for internal meetings and/or client engagements
Compliance Job responsibilities include fostering the Company's compliance with all applicable laws and regulations, adherence to the Code of Conduct and Compliance Program requirements, policies and procedures. Compliance is everyone's responsibility.
Enhancing Lives and Building CareersVeradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are
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Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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