Remote | Full-Time | Reports Directly to Founder
Help Operate the Backbone of a High-Growth M&A Firm

$40-$75/hour DOE + Bonus potential for full time work after 90 days

About x10 Ventures
x10 Ventures is a strategic buy-side M&A agency that helps entrepreneurs acquire businesses through a highly hands-on, execution-focused process.
Our clients trust us with one of the biggest financial and personal decisions of their lives. We take that responsibility seriously.
Everything we do — from communication and systems to execution and client support — is built around delivering an exceptional client experience and operating at a high standard internally.

We are looking for an Operations & Systems Director who shares that mindset.
This role is not just about building systems. It is about helping manage a high-output client production environment where multiple transactions, timelines, deliverables, and workflows are moving simultaneously.
You will play a central role in ensuring client projects move efficiently, internal teams stay aligned, deliverables are completed on time, and operational standards are consistently maintained across the organization.

This role is ideal for someone who thrives at the intersection of:

Operations management
Production coordination
Systems thinking
Process improvement
Team accountability
Client experience

What You’ll Own

Production & Client Operations Management
This is a core part of the role.
You will help oversee the operational flow of active client engagements and ensure that projects, deliverables, and internal workflows are progressing according to established SOPs, timelines, and quality standards.
Responsibilities include:

Monitoring active client workflows and internal production pipelines
Ensuring tasks, deadlines, and deliverables stay on track
Coordinating across team members to maintain execution momentum
Identifying bottlenecks and proactively resolving operational issues
Maintaining consistency, responsiveness, and quality across client-facing operations
Helping create operational accountability across the organization

You should be comfortable managing multiple moving pieces simultaneously while maintaining attention to detail and a calm, organized approach under pressure.
Operational Systems & Infrastructure

Own and optimize the company’s operational stack across ClickUp, Slack, Zapier, GoHighLevel, AI tools, and internal workflows
Build scalable systems that improve execution, communication, visibility, accountability, and overall client experience
Create SOPs, dashboards, automations, templates, and reporting frameworks
Continuously improve workflows and operational efficiency across departments

ClickUp Administration & Workflow Design
You should already be highly proficient in ClickUp.
We are specifically looking for someone who has:

Built and managed complex ClickUp workspaces
Designed workflows for cross-functional teams
Implemented automations, dashboards, templates, dependencies, and reporting systems
Used ClickUp as a true operational platform, not simply a task tracker

AI & Automation Implementation
We actively leverage AI and automation internally and expect this role to help expand those capabilities.
You should already have practical experience using:

ChatGPT
Claude
Zapier or similar automation platforms
AI-assisted workflow design
Prompting frameworks and process automation

Bonus points for experience with:

AI agents
Knowledge management systems
SOP generation workflows
Internal operational automations

We are looking for someone who understands how to apply AI tools in real operational environments — not just experiment with them casually.
Recruiting & Onboarding Operations

Own and improve recruiting workflows
Coordinate candidate pipelines and hiring processes
Build onboarding systems that help new hires ramp quickly and effectively
Improve internal documentation and training systems

Executive Operations Support

Help leadership maintain operational visibility across the organization
Coordinate internal initiatives and operational follow-through
Improve communication, accountability, and execution consistency
Support leadership in maintaining a high-performance operating environment

Who This Role Is Best For
This role is ideal for someone who has previously been:

An operations lead inside an agency or consulting business
A production or project operations manager overseeing client delivery
An operations manager inside a fast-moving professional services company
A systems-focused operator in a founder-led business
A process-oriented builder who enjoys creating structure and operational leverage

You likely thrive in environments that are:

Fast-paced
Entrepreneurial
Highly accountable
Systems-driven
Execution-oriented

Most importantly, you care about quality.
You understand that behind every workflow, deadline, communication, and deliverable is a client placing trust in the organization — and you take pride in helping deliver an experience that reflects that trust.

Requirements
Non-Negotiables

Advanced ClickUp experience
Strong operations and/or production management background
Experience managing workflows, deadlines, and team accountability
Experience building workflows and automations
Strong written communication skills
High attention to detail
Ability to operate independently in a remote environment
Strong judgment and problem-solving ability

Preferred Experience

Agency operations or production management
M&A, finance, consulting, or professional services environments
Zapier or Make.com
GoHighLevel
AI workflow implementation
SOP/documentation systems
Recruiting and onboarding operations

Compensation & Environment

Competitive compensation based on experience
Fully remote work environment
High autonomy and ownership
Opportunity to help shape and improve operational infrastructure inside a growing company
Direct collaboration with leadership and decision-makers

Important Notes
This role is best suited for someone who:

Can operate with minimal hand-holding
Naturally creates structure and organization
Thinks in systems and process improvement
Communicates clearly and follows through consistently
Is highly organized and execution-oriented
Takes pride in delivering high-quality work and client experiences
Can effectively manage operational flow in a high-output environment

We are looking for a strong operator who can help ensure the organization runs efficiently, consistently, and at a high standard as we continue to grow.

Pay: $40.00 - $75.00 per hour

Application Question(s):

Describe the most advanced ClickUp workspace or operational system you’ve personally built.
Have you managed production, project operations, or client delivery workflows in a high-volume environment? Please describe.
What automations or AI workflows have you implemented that materially improved company operations?
Which AI tools do you actively use today in operations?

Work Location: Remote

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Operations & Systems Director