Responsibilities include but are not limited to: Maintain and update Valley Bank's Incident & Crisis Management (ICM) plan, policies, and documentation in alignment with industry standards and regulations. Lead and coordinate cross-department ICM teams, including activation of the framework during emergencies and providing 24/7 support when required. Conduct risk assessments, scenario planning, and resiliency exercises; oversee post-incident analysis, evaluations, and continuous improvement. Deliver training and workshops for employees and ICM teams; manage communication strategies and protocols for internal and external stakeholders. Collaborate with business leaders, governance teams, and third-party vendors to review plans, validate alternate site programs, and ensure disaster recovery readiness. Participate in audits, examinations, and resiliency projects while staying current with best practices and regulatory requirements.Valley National Bank is an Equal Opportunity / Affirmative Action Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.
